Portland Storage Units at 4970 SE 16th Ave
West Coast Self-Storage
17th & McLoughlin
Web Special – 50% Off 2 Months on Select Sizes!
State-of-the-Art Storage Facility
Welcome to our newest self storage facility in Southeast Portland! If you’re in need of renting a storage unit, you won’t regret storing your possessions with West Coast Self-Storage. Our state-of-the-art facility has all the bells and whistles to meet your storage needs.
We’re located in the Brooklyn Neighborhood at the corner of SE 17th Ave and Hwy 99E (McLoughlin Blvd) giving you easy access.
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REVIEWS
Showing 100 featured reviews
Andrew
Overall Rating
Quick and efficient.
Response from Management (1/10/2026)
Thank you, Andrew! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Ellie
Overall Rating
I had the pleasure of working with Sylvia at West Coast Self Storage, and I couldn't be more impressed with her exceptional service. From the moment I walked in, she was incredibly helpful, friendly, and went above and beyond to answer all my questions. Sylvia made the entire process seamless, explaining everything clearly and with a smile.
The facility itself is spotless, and you can tell they take pride in maintaining a clean and organized space. Security is top-notch, which gives me peace of mind knowing my belongings are safe and secure.
Highly recommend this location if you're looking for a reliable and welcoming storage solution. Sylvia truly makes the experience a 5-star one!
Response from Management (12/18/2025)
Thank you, Ellie. We're glad we could be of service to you and appreciate you choosing us for your storage needs!
Heith
Overall Rating
In the time I rented from them I never had a price hike that was not discussed at the time of leasing. I rented a unit from the Clackamas building for roughly a year. In that time I never had issues with access or security. The app is easy to use and the staff were always helpful. I was far from a model renter when it came time to vacate due to buying my own house, and an insane work schedule that had me scrambling to empty and close my unit. 10/10 recommend this service.
Response from Management (12/16/2025)
Heith, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage 17th & McLoughlin! Please let us know if we can do anything else to make your stay with us a great one!
Isrania
Overall Rating
It works. Who doesn't need storage space lol? In an emergency move. Or just unclutter memories that need to go somewhere besides where life happens 😂
Response from Management (12/6/2025)
Hi Carly, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!
Kristine
Overall Rating
Friendly service and helped us choose the right storage for our needs at a reasonable price. Facility is modern, secure, and very clean. Feel good having our things there.
Response from Management (11/23/2025)
Thank you, Kristine! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
C
Overall Rating
I just started the rental of a storage unit at this location, Customer service staff at the office was excellent and showed me all the important details I needed to know. Modern multi-story building and secure gated site with a covered loading bay that accommodates several users -- and large flatbed dollies are available for everyone's use. Storage unit itself was super clean with no smells. Would give it 5 stars if I hadn't smelled animal urine in the elevator -- accidents happen.
Response from Management (10/23/2025)
Thank you, C -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
David
Overall Rating
I feel that my property is very safe
Response from Management (10/21/2025)
Thank you, David. We're glad we could be of service to you and appreciate you choosing us for your storage needs!
shaun
Overall Rating
Response from Management (10/20/2025)
Hi, Shaun. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
Tracy
Overall Rating
Convenient and easy to reserve without having to go in. Was the lowest cost and is conveniently located for me. Took me about 5 minutes to get my unit on my phone. Signed my papers electronically even.
Response from Management (10/5/2025)
Hi Tracy, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!
G
Overall Rating
This was the best experience I've had with storage companies. It was super affordable, and I was able to complete the entire process online in less than 15min, and when I checked in, the Manager Sylvia was amazingly helpful. I highly recommend them for your storage needs.
Response from Management (10/5/2025)
Thank you, G ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage 17th & McLoughlin with your storage items!
Biscuits
Overall Rating
Great Prices here and with the same security and perks you find at more expensive storage venues. Very friendly and helpful management. Definitely 5-stars
Response from Management (10/2/2025)
Thank you, Biscuits! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Ella
Overall Rating
Great facility, helpful staff, and extremely convenient. Absolutely worth the price!
Response from Management (9/25/2025)
Ella, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage 17th & McLoughlin! Please let us know if we can do anything else to make your stay with us a great one!
Drew
Overall Rating
Very pleasant experience. The only issues I had were system issues online but onsite I like how things went. Thanks
Response from Management (9/14/2025)
Thank you, Drew! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Jason
Overall Rating
Response from Management (9/4/2025)
Hi, Jason. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
julian
Overall Rating
Had a great experience here. Sylvia was super helpful and friendly. She even helped me change units twice last minute as i needed a bigger unit.
Response from Management (8/24/2025)
Thank you for sharing your experience, Julian! We're so glad we could make you feel welcome and supported. We truly appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Theodor
Overall Rating
This place is the best. Nice people I might rent here someday
Response from Management (8/8/2025)
Thanks, Theodor! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Rachael
Overall Rating
I am starting a new rental, stopped by the property and the employee was kind enough to show us options. I rented online and then got the employees call to confirm things. She made sure I received the online discount in my first full month. Moving in in two weeks and looking forward to it. Simple reservation process!!
Response from Management (7/3/2025)
Thanks, Rachael! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
C
Overall Rating
Seemed like a secure facility. Found and completed the sign up completely digitally on a Sunday morning! Everything was clean and there were carts to move our large boxes. They even had a lock provided in the unit in case the one we had didn’t fit (lucky for us, because it didn’t).
Great 1/2 off deal for the first two months. If quality stays the same, we’ll make this our go to.
Response from Management (6/29/2025)
Thanks so much for these comments, C! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!
Samuel
Overall Rating
Joneva is the best! She was so kind and friendly. This was my first time renting a storage unit and she helped walk me through the entire process. Not to mention how warm she. Again she is the best and has made my experience of moving in fabulous!
Response from Management (6/28/2025)
Thank you, Samuel -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Elizabeth
Overall Rating
Response from Management (6/17/2025)
Hi, Elizabeth. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
Tom
Overall Rating
Very good customer service.
Response from Management (6/12/2025)
Thank you, Tom. We're glad we could be of service to you and appreciate you choosing us for your storage needs!
Kat
Overall Rating
Josh at this storage facility is truly the best. Someone was trying to get into my storage unit that I share with my brother and Josh did not recognize. So Josh called me right away and described the car and the person. As it turned out, my brother sent someone over to get something from storage so all was okay. But the fact that Josh is really looking out for us was amazing. The team is not sitting in the office playing video games. They are watching the comings and goings and are as alert as can be. Josh is amazing.
Response from Management (6/5/2025)
Hi Kat, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!
Sylvia
Overall Rating
Kelly was a great help with us getting what we needed. Moving is so stressful, it’s nice to have someone who wants to help make the process easier.
Response from Management (6/5/2025)
Thank you, Sylvia ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage 17th & McLoughlin with your storage items!
James
Overall Rating
Super easy to get a place reserved, and such friendly help from Geneva at the front desk.
Response from Management (5/17/2025)
Thank you, James! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Eric
Overall Rating
Very helpful and approachable
Response from Management (5/5/2025)
Eric, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage 17th & McLoughlin! Please let us know if we can do anything else to make your stay with us a great one!
Brad
Overall Rating
Jake was great to work with. Friendly, knowledge and helpful. Are getting set up a breeze. Great employee!
Response from Management (5/1/2025)
Thank you, Brad! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Luna
Overall Rating
Josh was super helpful with my move in and ensured I would feel confident accessing my unit with no trouble. He was also very personable and the facility was incredibly clean. Thanks!
Response from Management (4/1/2025)
Thank you, Luna! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Stefhenie
Overall Rating
Great first impression, the young man at the deck showed me to my locker made sure my lock and keys worked, great experience Thank u
Response from Management (3/1/2025)
Stefhenie, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage 17th & McLoughlin! Please let us know if we can do anything else to make your stay with us a great one!
-
Overall Rating
Very reasonably priced.
I would recommend this place to others.
Geff
Overall Rating
The manager at this location is excellent and he took care of all my needs. I would recommend this storage facility in a heartbeat. Clean, a great location, and the customer service is top-notch.
Response from Management (2/17/2025)
Thank you, Geff! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Shaquala
Overall Rating
Response from Management (2/12/2025)
Hi, Shaquala. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
ELIZABETH
Overall Rating
Robin was very helpful polite and effecient
The only complaint I have is common practice of increasing rates by the owners.
Response from Management (2/2/2025)
Thank you, Elizabeth, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing West Coast Self-Storage 17th & McLoughlin!
Jenn
Overall Rating
Joshua made the transition of moving into the unit very smooth. I have had units at other storage facilities in the past, and had my different units broken into. I also experienced major unprofessionalism from the employees at those different places. West Coast Self Storage is a breath of fresh air!
Response from Management (1/31/2025)
Thank you, Jenn! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Shelley
Overall Rating
Josh was the bomb, he helped me get the exact storage spot I wanted and bonus I can send packages there as well
Response from Management (1/28/2025)
Thanks so much for these comments, Shelley! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!
Bella
Overall Rating
Robin was courteous, professional, thorough, and friendly. Great customer service!
Response from Management (1/25/2025)
We love hearing this, Bella! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage 17th & McLoughlin!
Amy
Overall Rating
Josh at West Coast Storage, McLoughlin, was very helpful, courteous and very informative. He provided me with good, clear instructions, and i feel completely confident that all will run smoothly on the delivery day when my items arrive. Also, the facility is clean and organized, and the unit spacious.
Response from Management (1/20/2025)
Thank you, Amy. We're glad we could be of service to you and appreciate you choosing us for your storage needs!
Alexander
Overall Rating
Josh was incredibly helpful and was so informative I had no questions by the end of the tour. 10/10 would rent a unit from here.
Response from Management (1/8/2025)
We love hearing this, Alexander! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage 17th & McLoughlin!
Aimee
Overall Rating
Very safe, secure and clean location. I’ve never rented a storage unit, so I had no idea what to expect. Josh and Jake were great, answered all of my questions and let me see the options available. They also found the best deal for my situation. I’m super happy with the service provided and feel good about the space.
Response from Management (1/3/2025)
Thank you, Aimee. We're glad we could be of service to you and appreciate you choosing us for your storage needs!
N8
Overall Rating
Staff was very helpful and knowledgeable. Escorted me personally to my unit and showed me how to use the lock for my storage door. very helpful information for the whole process.
Response from Management (12/29/2024)
Hi N8, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!
Brock
Overall Rating
Excellent customer service
Response from Management (12/27/2024)
Thank you, Brock ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage 17th & McLoughlin with your storage items!
Lucas
Overall Rating
Response from Management (12/21/2024)
Hi, Lucas. Thank you so much for rating your experience with us so highly!
Teresa
Overall Rating
It’s a clean facility and the employees there are awesome!!
Response from Management (12/20/2024)
Thank you, Teresa ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage 17th & McLoughlin with your storage items!
Neely
Overall Rating
Josh Conway was so helpful getting us situated with our unit. Compared to our last storage experience at Extra Storage we are way more happy with this company. Not only is it easier to get in with the app (which was recommended by Josh) but getting supplies at a reasonable price was so amazing for our move/transition. We look forward to seeing Josh whenever we come by because he’s so friendly and knowledgeable!
Response from Management (12/18/2024)
Thank you, Neely! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Ronald
Overall Rating
Josh was great! I needed to get a larger unit than I’d originally reserved and he handled that smoothly. Check in was quick and informative. I highly recommend West Coast Self Storage
Response from Management (12/16/2024)
Ronald, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage 17th & McLoughlin! Please let us know if we can do anything else to make your stay with us a great one!
grace
Overall Rating
Response from Management (12/3/2024)
Hi, Grace. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Introducing
Overall Rating
This is a place you can rent a storage unit for the same price you paid for rent in Portland before the yuppie invasion and the destruction of livability in Portland brought on by the Sam Adams years where everything built in Portland was unaffordable for its citizens.
Charmayne
Overall Rating
Great experience.
Response from Management (11/22/2024)
Thank you, Charmayne! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Shelby
Overall Rating
Josh was an exceptional customer service person for West coast storage. No bs to the point. Much appreciated thankyou sir
Response from Management (11/12/2024)
Thank you, Shelby! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Jonathon
Overall Rating
Good location
Response from Management (11/8/2024)
Thank you, Jonathon, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing West Coast Self-Storage 17th & McLoughlin!
Jenna
Overall Rating
The best storage experience I have had. Staff was super helpful, attentive and I noticed them doing their rounds every visit I had. Place was super clean, everything was kept clean and in working order. Large elevators and plenty of carts to use. Would definitely rent there again and refer friends. Thank you!
Response from Management (10/2/2024)
Thank you, Jenna! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Kelvin
Overall Rating
Amazing place amazing people
Response from Management (9/30/2024)
Thanks so much for these comments, Kelvin! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!
Andrew
Overall Rating
Great price. Extremely helpful and friendly, especially at the national office.
Response from Management (8/25/2024)
We love hearing this, Andrew! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage 17th & McLoughlin!
Quang
Overall Rating
The building is so nice! Clean and organized. But the best part was the customer service! Josh is amazing! So helpful, kind and friendly! I would recommend to all! A+++
Response from Management (8/24/2024)
Thank you, Quang. We're glad we could be of service to you and appreciate you choosing us for your storage needs!
Cordell
Overall Rating
Clean, professional and secure. So far, so good.
Response from Management (8/23/2024)
Hi Cordell, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!
Matteo
Overall Rating
Josh the manager keeps the place running smooth.
My experience has been good the facility is secure and clean.
Response from Management (8/2/2024)
Thank you, Matteo ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage 17th & McLoughlin with your storage items!
David
Overall Rating
Friendly and helpful associate, the reasonably priced storage unit.
Response from Management (7/27/2024)
Thank you, David ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage 17th & McLoughlin with your storage items!
Christopher
Overall Rating
This storage facility is so clean and well kept. Josh The Manager is the friendliest hardest working easy going guy one can experience and very professional too! It was such a pleasant experience I had at this storage facility. I highly recommend this place for all your storage needs at West Coast Storage. Glenn B.*
Response from Management (7/26/2024)
Thank you, Christopher! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Chazmin
Overall Rating
Great customer service new guy Travis at the McLaughlin and 17th Location checked me in and showed me where my space was they're by me
Response from Management (6/26/2024)
Chazmin, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage 17th & McLoughlin! Please let us know if we can do anything else to make your stay with us a great one!
Jacob
Overall Rating
You did great
Response from Management (6/19/2024)
Thanks so much for these comments, Jacob! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!
Coleen
Overall Rating
I just moved from the Beaverton location to the McLoughlin location. All employees at both locations were extremely warm, friendly and helpful. Especially Amber on McLoughlin! I have already recommended West Coast Storage to my friends. In addition, the buildings feel safe, secure and extremely clean.
Response from Management (2/9/2023)
Thank you, Coleen! You made our day with this great review! We're glad you like the service we provide and the storage facility. We also truly appreciate you choosing to trust us with your storage items!
Daniel
Overall Rating
Josh was friendly and efficient. He took the time to explain everything, as well as take me for an informative tour of the property. This is my 2nd time renting here. Even though it's in an area of concern, there security process a has only allowed one break in, in many years. I highly recommend this company.
Response from Management (5/11/2024)
Thank you, Daniel! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Sandra
Overall Rating
Bought a storage unit from here very nice and friendly help from the guys in the front desk !
Response from Management (5/3/2024)
Thank you, Sandra, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing West Coast Self-Storage 17th & McLoughlin!
Blaize
Overall Rating
Response from Management (5/1/2024)
Hi, Blaize. Your feedback is highly appreciated. Thank you so much for the review!
Rachel
Overall Rating
Clean facility. Employees are respectful & down to earth. Josh really makes it feel comfortable whether opening an account or closing. If any violations of the rules are made, they are addressed and dealt with appropriately. Thanks guys! Awesome♧
Response from Management (4/24/2024)
Thank you, Rachel! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Kenneth
Overall Rating
The customer service has been great thus far!
Response from Management (4/16/2024)
Thanks so much for these comments, Kenneth! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!
KM
Overall Rating
Customer service was friendly and very helpful in getting me set up in the unit. The unit is clean as is the entire building.
Response from Management (4/14/2024)
Thank you, Km. We're glad we could be of service to you and appreciate you choosing us for your storage needs!
Allen
Overall Rating
Joshua is extremely helpful and prompt with his servicing. The facility is clean, well organized and very secure. I Highly recommend this facility.
Response from Management (4/12/2024)
Hi Allen, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!
Martha
Overall Rating
Response from Management (4/5/2024)
Hi, My. We appreciate the rating, and are glad we could provide you with a positive experience!
Tricia
Overall Rating
Great interaction with Josh. I had spoken with him a month ago. He said it was a little early to get a unit in May and he said he would call me at the beginning of April. He did!!
Response from Management (4/2/2024)
Hi Tricia, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!
Stephanie
Overall Rating
Our storage costs went from approximately $40 to $130 over a few years--after we moved to a smaller unit.
However, the store manager Josh helped us by finding a less-expensive unit for us. He was great, took care of all the paperwork, etc.
This seems like the type of business that could be a little more regulated.
Response from Management (2/16/2024)
We appreciate your feedback, Stephanie. We apologize for any inconvenience caused by the increase in storage costs. We're glad that our store manager, Josh, was able to assist you in finding a more affordable unit and handle the necessary paperwork. If you have any further concerns, please feel free to reach out to us at (503) 239-5555.
Steven
Overall Rating
Great auction source!
Response from Management (10/4/2023)
Hi Steven, we're sorry if the contents of the storage unit you purchased was not what you expected after reviewing the contents online. Our staff does not touch or alter any contents of any unit and is photographed as-is for the sale and we operate with the utmost integrity when it comes to these matters.
Joshua
Overall Rating
TO BE HONEST IT IS THE MOST HASSLE FREE STORAGE I HAVE USEDAND I DONT HAVE TO STRESS BREAK-INS BECAUSE THEY ARE EXTREMELY PROTECTIVE OF THEIR STORAGESCLEAN AND DEPENDABLEMost of ALL I AM GRATEFUL FOR NO DRAMA THERE
Response from Management (11/26/2023)
Thank you, Joshua! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage 17th & McLoughlin!
Cal
Overall Rating
Been storing with these guys for over a year and i highly recommend them! Josh has been great with helping me get situated with the perfect space. Very clean facility and good location.
Response from Management (1/5/2023)
Thank you, Cal! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust us with your storage items!
Sean
Overall Rating
The convenience of West Coast Self Storage right in my neighborhood is fantastic with super reasonable rates, easy operating hours and secured access. I've been using storage units around Portland for over 10 years for my business. The staff is the friendliest I've experienced. They helped me find the right unit for my needs. They also gave some great tips when it came time to upgrade to a larger unit. I hope to work with West Coast for many years to come.
Response from Management (11/19/2023)
Thanks so much for these comments, Sean! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!
Debbie
Overall Rating
Response from Management (11/5/2023)
Hi, Debbie. Your feedback is highly appreciated. Thank you so much for the review!
Michele
Overall Rating
This is a very clean, nice storage facility but the people who work are the reason for the 5 stars. Everyone has been super responsive, friendly and proactive. They have all been very easy to work with and genuinely nice.
Response from Management (10/26/2023)
We love hearing this, Michele! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage 17th & McLoughlin!
Debbie
Overall Rating
Response from Management (8/25/2023)
Hi, Debbie. Thank you so much for rating your experience with us so highly!
Zaquiri
Overall Rating
The customer service team was friendly and knowledgeable. They answered all my questions and made everything really easy. I had to buy a lock, but it didn't cost much. Not sure if I was able to sell it back after, so I still have it. My unit was clean and waiting for me. And move out was just as easy. When I signed up they were running a deal, get the first month free! Pro tip: I managed to move my stuff back out before the new month and got to use the unit for free.
Ciera
Overall Rating
Oh my goodness Amber was so amazing she is like the storage Goddess. She is extremely knowledgeable about the facility and she’s been very fair while being compassionately accommodating to the best of her ability while still maintaining integrity within the company during a rough time in my life (trying to manage a less than ideal situation with my ex Lawrence who is a part time bum, full time clown and vacating the unit I paid for of his pile of garbage below.) and what was I’m sure a complicated case for her as an employee. No matter what the problem was, she was able find solutions and I don’t think I’ll ever need to use another storage facility other than west coast. Thank you so much !
Response from Management (1/30/2023)
Thank you, Ciera! We appreciate you taking the time to leave us some feedback about your experience and glad to hear Amber took such great care of you. Thanks for storing with us at West Coast!
Patricia
Overall Rating
Response from Management (6/6/2023)
We love hearing this, Patricia! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage 17th & McLoughlin!
David
Overall Rating
I secured a 10x20 unit this past Saturday (5/13/2023) at the Happy Valley, Oregon West Coast Self-Storage. Such a pleasant and easy experience! I first called the facility which Aleta T. (site manager) answered the phone immediately. She answered all my questions thoroughly and patiently. I showed up an hour later to take a look at three different units because I wasn't sure of the size I wanted. No problem for Aleta! She was very welcoming and accommodating. Even while interacting with my 3 year old daughter she was great! The facility is less than 18months old, so it was very clean and new. It felt very safe. When I moved my belongings in the next day (Sunday), the other employee was there. He too was very friendly and helpful. I had a box needing to be recycled, and he kindly said he would take care of it. Thanks for going above and beyond!!! Great management, facility, and location. No complaints!Update: just realized this post went to the McLoughlin West Coast Storage... I can't seem to update it, but it was the Happy Valley one.
Response from Management (5/16/2023)
Thank you, David. We're glad we could be of service to you and appreciate you choosing us for your storage needs!
Cye
Overall Rating
Best for your money hands down with great access hours and a zero fuss experience.
Response from Management (5/13/2023)
Hi Cye, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!
Jackie
Overall Rating
Adira
Overall Rating
I was paying for secure storage, and the fact that the gate was destroyed and not replaced was a problem for me. Also the times when it was available were terrible. Closing at 7pm is ridiculously early. More than one time it posed a problem for me. There are a lot of homeless individuals around the storage facility and it was very dirty. I never felt safe going alone, without my boyfriend. I would not recommend your facility to anyone else unless the problems were addressed. Other than that the facility is nice inside.
Response from Management (3/31/2023)
Thanks for sharing, Adi, we understand where you're coming from as do a lot of businesses in the Portland area. We do our very best to address these issues with local law enforcement and the city whenever we can and the security of our facility is a top priority.
Melissa
Overall Rating
Response from Management (3/21/2023)
Thanks so for taking the time to leave us such a great rating, Melisue! We're always glad to see that we provided our customers with a 5 star experience
Byron
Overall Rating
Although the management has made some questionable decisions about changing hours and raising our rates as of late, Amber as the property manager has only been a helpful and understanding advocate and support. The five stars is for her, not for the company or the facility. If she’s here then you might have the chance to actually feel cared about and helped out in an industry where a in my experience a number of people could care less about you as a person.
Response from Management (2/19/2023)
Thanks, Byron. I appreciate your feedback. We've had to raise rates and I know that's not a great thing. But we hope to continue providing you with a great storage experience and are here to help you in anyway we can.
Kent
Overall Rating
I rented a large unit a few months back, then decided to drop down to a small unit. Amber was very helpful both times. She explained the current offers, and made the experience pleasant
brent
Overall Rating
This is a clean, well lit and well run facility. I especially commend Amber for her excellent customer service. I highly recommend this location for anyone looking for safe, affordable self storage.
Response from Management (12/20/2022)
Thank you very much, Brent. We appreciate you taking the time to leave us a review and for the great recommendation!
Dorothy
Overall Rating
AMBER AND TIM ARE THE BEST!!!! We got a great deal, had such a great experience and lots of laughs 😁
Response from Management (12/20/2022)
Thank you, Dorothy! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust us with your storage items!
Wendy
Overall Rating
My experience with West Coast Self Storage was very positive. Amber was easy to work with, very professional, organized, and worked with me to come up with a fair price and a great deal.
Response from Management (12/20/2022)
Thank you, Wendy! You made our day with this great review! We're glad we could make the process simple and easy for you. We appreciate you choosing West Coast Self-Storage!
Lana
Overall Rating
There's a lot of homeless living around the property. Not feeling to safe these day's
Response from Management (11/19/2022)
Hi Lana, we strive to keep our security standards very high and wish there was more we could do about the situation in the surrounding areas. We will continue working with city authorities and keep a safe, clean facility for our customers.
Elbert
Overall Rating
We recently got a storage unit at an auction from them Amber was great to do business with happy helpful made the process so smooth and seamlessly.
She's that type of employee that should be copied and put everywhere she is the definition of customer service help.
Response from Management (11/19/2022)
Thank you so much, Elbert. We appreciate you doing business with us and hope to see you again in the future.
Robyne
Overall Rating
Clean and convenient facility. Fantastic service! Amber was extremely helpful, knowledgeable and friendly. Six out of five stars!
Response from Management (11/19/2022)
Robyn, we appreciate you taking the time to let us know how we did and so glad you're happy storing with us
B
Overall Rating
Surprisingly mild foot traffic! We monopolized 3 of the 8 parking spots, one hallway and two loading spots for a couple sun filled hours and remained unencumbered! Only downsides I can depict: they are located on a dead-end; not the easiest to locate your first time. Outside of the 8'ish tall spiked security fence is an abundant homeless camp. A majority of the homeless were creating semi-permanent dwellings for the same security reason that WC Storage utilizes from being at the dead-end; only one way in or out.
Response from Management (11/19/2022)
Thank you, B, for your feedback! We really appreciate you choosing us for your storage needs!
Jacob
Overall Rating
Amber was very professional and helpful. The facilities were clean and well-lit.
Response from Management (10/20/2022)
Great, Jacob! Glad to hear you felt taken care of and liked our facility! We appreciate your business!
loris
Overall Rating
Amber was incredibly helpful! She exceeded my expectations!
Winston
Overall Rating
Amber provided excellent customer service while helping me pick out a unit. I wish more storage units in Portland were run like this.
Response from Management (9/20/2022)
Thank you for the wonderful compliment, Winston! Glad we could help you find the right storage unit for your needs.
Yury
Overall Rating
Update to be fair: Amber did reach out to me offering remedial discounts but since we all cannot be on the same page I'm still moving elsewhere.What I like here is the automated after-hours access and well-built secure doors & units. Basement units are especially good because they don't heat up in the summertime and the air is mostly dead so none of that smoke smell.What didn't work out is the promotional pricing. Amber assured me twice that it is valid for 2 full months after the pro-rated month in which I rent the unit. Turns out not so, only the move-in calendar month and one additional full month. Of course there's no written contract about it that they provide, only verbal, and an emailed receipt for payment.
Unfortunately I had to pay on Amber's days off and the guy working in the office said my promotion expired, pay $82.10. That's for a 5x5 unit BTW.Regardless of pricing now I'm moving to a different facility because I really don't go for bait-and-switch. Buyer beware: get a printed contract of discounts if at all possible.
Response from Management (9/20/2022)
Thank you, Yury, for your feedback. We're sorry for the miscommunication regarding the promotion. It's never our intent to mislead our customers. We appreciate you bringing this to our attention, and we'll incorporate better communication going forward. You've been a great customer and we would love to earn back your business. Please give us a call at (503) 239-5555.
jim
Overall Rating
Great location and clean storage facility. Well run outfit. Awesome customer service person always manning the desk and available to help.
Response from Management (9/20/2022)
Thank you, Jim! You made our day with this great review! We're glad we could help and certainly appreciate that you chose West Coast Self-Storage for your storage needs!
Dar
Overall Rating
Clean and new, easy to access, and super secure. Lots of sizes avaialble. The sign-up was fast and easy, and the payment system is simple.
Shout out to Amber for awesome customer service!
Response from Management (9/20/2022)
Thank you, Dar! We're so glad that like our storage facility and that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage!
Choice of Unit Sizes
At West Coast Self-Storage 17th & McLoughlin, we know that everyone’s storage needs are different, which is why we offer a wide variety of unit sizes to suit whatever you need to store. Whether you’re stashing away a few small items or the entire contents of your home, we’ve got you covered. If you just have a few seasonal decorations or a handful of boxes, our compact 5×5 storage units are perfect for the job. On the other hand, if you’re in the middle of a move or a major life transition and need to store everything from your living room furniture to your kitchen appliances, our spacious 10×30 units are just what you need. Not sure how much space you’ll require? No worries! Our friendly, on-site storage professionals in SE Portland are here to help. They’ll guide you through the process, ensuring you only rent the size that makes the most sense for your belongings—no upselling, no pressure. Because our team is non-commissioned, they’re focused solely on finding the best solution for you, not inflating your costs.
Heated for Comfort
When you store your belongings with West Coast Self-Storage 17th & McLoughlin, you can rest easy knowing that your items are protected from the elements. In Portland, where the weather can shift from damp and chilly in the winter to warm and dry in the summer, our heated storage units offer year-round climate control to keep your valuables in great condition. Whether it’s your family heirlooms, electronics, or important documents, you won’t have to worry about the cold or humidity affecting them. Our heated units ensure that in the winter, your things stay dry and protected, while in the summer, they remain cool and safe from excess moisture. This level of protection means you can confidently store your belongings, knowing they’re kept in a comfortable environment all year long.
No Long-Term Commitment
We understand that life changes fast, and the last thing you need is to be tied down by a long-term storage contract. That’s why, at West Coast Self-Storage 17th & McLoughlin, all our storage rentals operate on a month-to-month basis. Whether you need storage for just a few months during a transition or for longer, we’ve got the flexibility you’re looking for. When your plans change and you’re ready to move out, all it takes is a 30-day notice. You have complete control over how long you stay with us—no complicated contracts, no pressure. It’s just one more way we make storage easy for our SE Portland customers.
Generous Access Hours
At West Coast Self-Storage 17th & McLoughlin, we believe in making your storage experience as convenient as possible. We know that life doesn’t operate on a 9-to-5 schedule, so we offer extended access hours from 6 AM to 10 PM every day of the year. That means whether you’re an early riser or someone who needs access after work, we’re here for you. Imagine it’s 5 PM and you suddenly remember you need something from your storage unit—you don’t have to panic. With access available until 10 PM, you’ve got plenty of time to grab what you need. Our generous hours are designed to fit your busy lifestyle, providing you with flexibility and peace of mind whenever you need to visit your unit. Whether it’s a weekday or a holiday, your storage unit in SE Portland is always within reach.
Portland, OR Student Storage
Are you a student in Portland and need somewhere to store your belongings over summer vacation? West Coast Self-Storage 17th & McLoughlin has the storage options you need. Our heated storage units will protect your things until you get back from break, and you won’t have to worry about cramming everything in your suitcase to take home. We’re happy to answer your questions and make sure you find the perfect storage match for your needs, too!
We’re Here to Help
Our storage experts are here to help you find the right solution for all your storage needs.
More Great Reasons to Choose West Coast Self-Storage
Covered Loading
Moving is difficult enough. We try to make it easier by having a covered loading and unloading area that allows you to stay out of the elements while transporting your goods to or from your storage unit. So drive in, keep cool and dry and unload in comfort.
Moving Boxes & Supplies
If you’re looking for moving boxes in SE Portland, we carry a wide selection of boxes in sizes you need. We also have specialty boxes for things like glasses, dishes, and lamps. If you need bubble wrap, packing tape, foam peanuts, or other packing supplies, we’ve got that too. Make your moving experience a good one with these helpful moving tips.
Rent Online
Find the perfect storage unit, fill in your information, sign your lease and head right to your new space. Whether you’re at home or on the go, the rental process can be done from any device.
About our Brooklyn Neighborhood Location
We picked this location (SE 17th Ave & McLoughlin Blvd) because of its easy accessibility. You can reach us from downtown Portland or the south waterfront in just a few minutes. We’re in the Brooklyn Neighborhood, an area with a vibrant mix of homes and businesses. We’re also easily accessed via the TriMet Max Orange line, which goes right by our building.
After you’ve visited your storage unit, you should grab a coffee at the Rose City Coffee Co. Their Chai Latte is also delicious.
If you’re ready for lunch or dinner, head down the road (Milwaukie Ave) and eat at Bastion PDX. This restaurant offers seasonal, plant-focused salads, bowls & sandwiches that are made from sustainable ingredients.
If you’re looking for a little treat, head down to neighboring Sellwood district and grab a sumptuous dessert at Papa Haydn. The German Chocolate Cake is heavenly.
If you’re considering a move to Portland, the Brooklyn neighborhood is becoming a hot spot to live. If you need a realtor, contact the Jesse Knight Group. They are specialists in SE Portland real estate.
Frequently Asked Questions 4970 SE 16th Ave
What storage unit sizes does West Coast Self-Storage 17th & McLoughlin offer?
At West Coast Self-Storage 17th & McLoughlin in Portland, OR, we offer a variety of indoor and outdoor storage units designed to meet your specific needs, including climate-controlled and drive-up options for easy access.
5×5 Storage Unit
Heated, Interior Ground Level Access (Indoor)
Our 5×5 storage unit with heated, interior ground level access at West Coast Self-Storage 17th & McLoughlin is ideal for storing small personal items, seasonal decorations, or important documents. Perfect for anyone in Portland, OR, needing temperature-controlled storage.
Easy Elevator Access, Heated (Indoor)
This 5×5 indoor storage unit with easy elevator access and heating offers convenient storage for personal belongings, clothing, and small furniture. Great for residents of Portland looking for secure and accessible storage.
5×10 Storage Unit
Easy Elevator Access, Heated (Indoor)
Our 5×10 indoor storage unit with easy elevator access and heating provides ample room for storing small furniture, electronics, and boxes. A secure and convenient option for Portland, OR residents who need extra storage space.
5×18 Storage Unit
Easy Elevator Access, Heated (Indoor)
The 5×18 indoor storage unit with easy elevator access and heating offers more space for storing larger items like furniture, appliances, and business inventory. Located at West Coast Self-Storage 17th & McLoughlin, this unit is perfect for those needing extra room in Portland.
7.5×10 Storage Unit
Easy Elevator Access, Heated (Indoor)
Our 7.5×10 indoor storage unit with easy elevator access and heating is great for securing electronics, seasonal items, or artwork. Perfect for Portland, OR, residents looking for reliable storage solutions.
10×5 Storage Unit
Heated, Interior Ground Level Access (Indoor)
The 10×5 indoor storage unit with heated, interior ground level access is ideal for storing temperature-sensitive items such as electronics, furniture, and household belongings in Portland, OR.
Easy Elevator Access, Heated (Indoor)
This 10×5 storage unit with easy elevator access and heating offers a convenient solution for your storage needs at West Coast Self-Storage 17th & McLoughlin.
10×10 Storage Unit
Heated, Interior Ground Level Access (Indoor)
Our 10×10 indoor storage unit with heated, interior ground level access provides the perfect temperature-controlled space for larger household items, furniture, and appliances. Convenient for residents of Portland needing secure storage.
Easy Elevator Access, Heated (Indoor)
This 10×10 indoor storage unit with easy elevator access and heating offers plenty of space for storing the contents of a one-bedroom apartment, making it ideal for anyone in Portland, OR.
10×15 Storage Unit
Covered, Drive Up Access (Outdoor)
Our 10×15 outdoor storage unit with covered, drive-up access offers easy vehicle access, making it perfect for storing larger household items, business inventory, or vehicles. Located at West Coast Self-Storage 17th & McLoughlin for convenient access in Portland.
Heated, Interior Ground Level Access (Indoor)
This 10×15 indoor storage unit with heated, interior ground level access is perfect for storing larger household items like furniture, appliances, and electronics. Ideal for Portland residents who need temperature-controlled storage.
Easy Elevator Access, Heated (Indoor)
Our 10×15 indoor storage unit with easy elevator access and heating provides a spacious and climate-controlled solution for your larger storage needs at West Coast Self-Storage 17th & McLoughlin.
10×20 Storage Unit
Covered, Drive Up Access (Outdoor)
The 10×20 outdoor storage unit with covered, drive-up access is perfect for storing larger household items, business inventory, or vehicles. Conveniently located at West Coast Self-Storage 17th & McLoughlin in Portland, OR, this unit provides easy access and protection from the elements.
Heated, Interior Ground Level Access (Indoor)
Our 10×20 indoor storage unit with heated, interior ground level access offers ample space for storing the contents of a two-bedroom apartment or business inventory.
Easy Elevator Access, Heated (Indoor)
This 10×20 indoor storage unit with easy elevator access and heating is ideal for residents of Portland needing large, secure, and climate-controlled storage.
Drive Up Access (Indoor)
The 10×20 indoor storage unit with drive-up access is perfect for storing large items like furniture, appliances, and business inventory. Easy vehicle access makes loading and unloading a breeze.
10×25 Storage Unit
Heated, Interior Ground Level Access (Indoor)
Our 10×25 indoor storage unit with heated, interior ground level access at West Coast Self-Storage 17th & McLoughlin provides plenty of room for storing large household items, business inventory, or vehicles in Portland.
10×30 Storage Unit
Heated, Interior Ground Level Access (Indoor)
The 10×30 indoor storage unit with heated, interior ground level access offers a spacious, temperature-controlled environment for storing large household items, vehicles, or business inventory. Convenient for Portland, OR residents.
Drive Up Access (Outdoor)
Our 10×30 outdoor storage unit with drive-up access provides ample space for storing the contents of a three-bedroom home, business inventory, or large vehicles. Located at West Coast Self-Storage 17th & McLoughlin, this unit offers easy vehicle access for quick loading and unloading.
Who has the best deals on storage units in SE Portland?
West Coast Self-Storage 17th & McLoughlin in SE Portland is currently offering great introductory offers on most storage sizes for new customers. You can save even more when you reserve or rent online at WestCoastSelfStorage.com.
Why are heated storage units important in SE Portland?
Heated storage units ensure your belongings are protected from the cold winter temperatures that Portland gets. West Coast Self-Storage 17th & McLoughlin features heated storage units in a range of sizes. These units are also well-insulated to keep your belongings cool in the summer. Reserve online at WestCoastSelfStorage.com.
Are there any storage facilities with covered loading areas in SE Portland?
Yes. West Coast Self-Storage 17th & McLoughlin offers a covered loading and unloading area to keep you out of the elements while moving in or out of our southeast Portland storage facility. Reserve online at WestCoastSelfStorage.com.
What are the most important security features to look for in a SE Portland storage facility?
When you are researching storage facilities in SE Portland, look for features such as 24-hour video surveillance, electronic gate and door access with unique pin code entry, and on-site management. West Coast Self-Storage 17th & McLoughlin features all of these to make entering quick and easy.
Where can I buy boxes and packing supplies in SE Portland?
There are several places to purchase moving boxes and packing supplies in SE Portland. But you’ll want to look for places that carry higher quality boxes that can hold up structurally when weight is added. West Coast Self-Storage 17th & McLoughlin has excellent moving boxes that in a range of sizes from small to large. We also carry specialty boxes for items such as mirrors, glasses, lamps, dishes, and more. Our packing supplies include items such as bubble wrap, packing tape, packing peanuts, plastic wrap, and more.
We’re Here to Help
Our storage experts are here to help you find the right solution for all your storage needs.
About Us
West Coast Self-Storage 17th & McLoughlin is located at 4970 SE 16th Ave, Portland, OR. Are you ready to make room for life? Give us a call or visit us today!
Office Hours
Monday
Closed
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
Closed
Access Hours
Daily
6:00 AM - 10:00 PM