Easy to rent a unit. Jordan was friendly and helpful!

Best storage complex in the area. Affordable, convenient, clean and well run.

Rick was so helpful from day 1... he helped me find a unit that best suited my needs, helped everything flow smoothly on move in day with the movers, and has willingly listened to and answered any questions I've had. The facility is very clean and secure. I highly recommend it.

The previous U-Haul renter failed to return the truck on time. Rick went out of his way for find me another truck and drove me to another storage/U-Haul facility. It was an above and beyond experience.

Richard the manager was a life saver. Our original plan was to store at Public Storage in Redmond and move in on a Sat. Public Storage did not leave us a lock for the unit, that I was forced to pay for, so we were desperately looking to find another cylinder lock so we can move our stuff in. Because there is no one on site at Public Storage over the weekend, nor any property manager to call, we called around to find where to purchase a lock. Richard at Red Way said he did have them! Knowing our issue at Public Storage, he had offered us a used spare lock for free!! We arrived and as promised, he gave us the lock. However, after looking at the facility it was so much better than Public Storage. The facility is so clean, compared to the dead bugs, mice dropping and cobwebs at Public Storage, Red Way was immaculate. Temperature controlled with AC and Heat, clean restrooms, they have carts for you to use to load and unload instead of hauling everything by hand. Richard made it so easy and quick to rent a space on the spot and beat the price I was paying at Public Storage. If you need temporary or long term storage in the Redmond area, this is the place!

Nice well maintained self storage. Easy access.

Clean, close parking The only draw back is the crazy policy of increasing your rent after you’ve been in a couple months. It’s a common practice of storage locations nowadays, I guess. Whatever happened to rent being the same for a year or even renting for a six month period.

Out of this world customer service, especially with Phil and Rick.

We had a bad experience with a nearby storage facility and came here and the service was phenomenal. Rick bell was amazing and very patient as we decided in the right storage unit size. he helped turn a bad day into one of less stress. The facility was clean and efficient. This facility and Rick Bell exceeded our expectations.

Richard is amazing what a pleasant facility. Loved the service he gave.

Rented there for a few months. The staff was helpful, the facility is clean and well-maintained.

Rick is so friendly, fun spirited and knowledgeable. Clean location and convenient..

Signing up was easy. Rick and his team are great. Move-in was simple. Plus snacks, filtered water and clean restrooms. Best storage experience I’ve had. Thanks Rick!

The BEST! I love this place!!! Thank you Rick, for your kindness and professional ownership!

Excellent customer service!!!

The gentleman that assisted me was great. He found a better deal than what was on the internet.

Had the lowest price I could find in a 10 mile radius. Also the process to rent the unit was quick and efficient.

Great storage facility, convenient location and friendly staff

Lovely customer service, Rick is awesome! :)

The 2 elderly gentlemen on the counter was great , well informed and friendlyGot a uhaul for just under 2 hours , quick in and out , they had no issue having the car parked while I was renting the truck.The 15’ feet truck itself from uhaul had 150k miles on the odometer and really struggled through the modest uphill, but I would still come back for the people here

Organized, positive interactions, and great price

I've been renting a unit from this location for around half a year and it has been very clean and well stocked. The staff are all friendly and helpful. Their security set up is great and reassuring.Edit: update its been a few years and they have only improved overall. Better security and the staff is still friendly and helpful. The place is still clean and cared for.

Gave us great choices. Rental process was easy and very convenient.

Jared was great! Answered all my questions and made the registration process easy. What I appreciate is how he anticipated my need for a U haul and assisted with setting up the reservation too. Great service.

Jared was my customer service representative with the Redmond location. I’m retired, single, woman that does not drive. I was trying to move & not a thing was falling into place. Slow buses, Banks that close at 5pm, Bank & zell not expediting rent payment to China. So while walking to Apple in Bellevue, JARED saved the day! Over the phone we put a 5x5 in play with insurance that I would be using for 2 days. I was out on Friday. Jared wrapped up the ending process, once again over the phone, verified the condition of the space snd emailed the final paperwork. Efficient, friendly and helpful! If I had a business, I’d poach him. Hopefully he is going to school or reviewing his options for better opportunities. Thank you Jared, outstanding service. Sincerely, A Endemano

Great price. Safe and secure.

Rick was so great, we went to look at a unit and he was friendly and professional. We told him we would be back in a week because we wanted to shop around. We ended up going back the next day, we felt we would be in good hands.

Rented online, and showed up in person to finalize the rental process with a full load, realized I’d left my ID at home. Rather than sending us away to do an hour round trip to grab it, Rick was very friendly and helped us get into the unit in the short term. We were able to drop everything off and bring the ID back with the second load. That small act of kindness saved us about two hours of our time which is hugely appreciated. The facilities themselves are really quite nice, hallways and units kept in good condition, plenty of security for peace of mind. The dolly’s in the lobby were a nice convenience, since we loaded everything without any. Overall my first impressions on this facility and staff are very high.

Jared was very helpful and I feel very confident that Redway is well run. The facility is clean, new and easy to access.

great service/availability!

A safe place to store your stuff

Great service and attention. The facility is amazing, clean, easily accessible. Amazing experience!

Clean, secure and incredible service.

Very friendly staff, and clean, secure facility!

Richard (Rick) is a very kind hearted and helpful. He went above and beyond to help me out with my need of a storage unit. Bonus: He has lot of fun stories to tell!

Great for U-Haul rental

I am happy that I found Red Way when I moved here from California, they are reliable and take good care of my things. Thank you!

Good prices and very nice storage: safe, spacious, lots of platform trolleys to use and kept extremely clean.

Despite the freezing rain pushing back our move, Jess K was very helpful in rescheduling and having everything ready to go when we arrived. I could tell she was also very impressed with my incredible drift skills in the icy conditions.

Richard bell was a fantastic help today! He was the only employee working and it was pretty busy. He took his time with every customer, was extremely polite and efficient while working on everyone’s request. He ensured I knew how to lock my storage unit and use the code to the entrance and building. I will definitely refer this location for storage and moving needs all because of richards attitude and commitment to excellent customer service! Thank you, Richard!

I appreciate the clean unit and efficient service. User friendly hours and good overall, and friendly staff.

I like this storage. The rental procedure is a bit long, but the prices are good, and compared to storages around it is very safe. And Jess keeps it spotless! I never seen such clean storage!!

This was the smoothest, most pleasant, truck rental experience I have ever had! I highly recommend using Red Way Self Storage for all your truck rentals and storage needs. Rick, the owner, and his staff were extremely attentive to all my needs during a long distance move and made the move so much easier for me! Thank you so much, Rick!!

Rented A U-Haul here staff was super helpful and friendly

My wife and I were looking for short term storage. What we weren’t expecting was the process to be so seamless. We were assisted by Jess and Richard they were both extremely pleasant, friendly and knowledgable. The rental facility is clean and well kept. I would highly recommend for any storage needs you may have!

Very secure and safe storage facility. On top of that they always have some ongoing promos. I'd definitely recommend it.

Great storage units and there manager Rick is exceptional nice and very helpful I recommend this to anyone needing storage.

I highly recommend this place. Rick is very nice and helpful.

Redway Storage was a great choice to store my stuff. Thank you so much Caroline for the help moving out!

I highly recommend The Redway Self Storage in Redmond. I had such an amazing experience. From the moment I walked in the front door I was greated by two Smiling faces. The young lady names was Sarah I believe, I chat remember the older Gentleman's name. But either way I was extremely satisfied with my experience. Thank you Red Way Self-Storage.

I want to thank you all for the great service that I got from the start to the finish. I move around a lot and have rented storage units in Texas, Louisana,N.Y.C., Chicago and Las Vegas. I have never been treated as nice as I have been at your place. It is very clean and well kept, has real good security. I am a retired master locksmith and I have dealt with security all my life and I think any one would be looking a long time to find a better storage place than this one. Also all of the employee's are really nice.Thanks.

Not bad..

Rick was simply amazing . His customer service was excellent , he helped me and my friend find exactly where we could drop our one way U-Haul and he was super patient and we had great conversations.

Friendly staff

Easy access and a literally cool place year round for your stuff.

Red-Way is the cleanest, safest storage facility I have ever used. It is top notch. I would recommend it to family and friends.

This place is fantastic. It is updated/super clean. Rick and his staff are just phenomenal. I can say enough about this place. If you need a storage unit you need to check out Red Way Storage.

Who would have thought that I would say my storage unit host made me feel like family? Rick was gracious, triple checked the number of steps to my storage unit, and spoke with the moving van driver several times to make sure all went smoothly. PLUS, a 75' full length truck fits in the space easily, so no need to transfer and add cost with a smaller truck. Thanks Red Way, and thanks Rick!

The compassion Manager Rick Bell has shown me in regards to my husband's premature death from cancer treatment has made a difficult time much easier for me.  He has always been very understanding of the stress that needing to store most of my belongings has additionally caused me.  With positive and clear communication, I have also found him to very professional and knowledgeable when conducting business. It has given me such tremendous peace of mind to know my belongings (and all the precious memories that go with them) are in a secure, clean and climate-controlled facility-- AND overseen by WONDERFUL people.

The compassion Rick Bell has shown me in regards to my husband's premature death from cancer treatment has made a difficult time much easier for me. He has always been very understanding of the stress that needing to store most of my belongings has additionally caused me. With positive and clear communication, I have also found him to very professional and knowledgeable when conducting business. It has given me such tremendous peace of mind to know my belongings (and all the precious memories that go with them) are in a secure, clean and climate-controlled facility-- AND overseen by WONDERFUL people.

Clean facility and easy access. Good location and spacious units

I highly recommend Red Way Self-Storage. It's a very fair priced and clean storage. The move in was so smooth and Rick took really good care of us and making sure we are all set and happy with everything. We cannot thank you enough.

Red-Way Self storage provide a clean secure facility with great customer service. If you are in the area and require a storage unit I would highly recommend Red-Way self storage.

Clean, convenient, and management cares about providing you with the best help regarding your storage needs.