West Coast Self-Storage Begins Management of Southridge Storage at The Falls in Kennewick, Washington

Southridge Storage at The Falls offers indoor, ground-level storage units maintained between 65 and 74 degrees year-round. The unit mix includes compact storage sizes such as 4×5, 4×10, 5×5, 5×9, 5×10, 5×11, 6×10, and 10×10 units, positioning the facility to serve customers with household overflow, apartment storage, business records, inventory, and seasonal storage needs.

“Southridge Storage at The Falls is a unique addition to our management portfolio because of its integration within a mixed-use residential and commercial development,” said Devin Woods, District Manager. “We look forward to applying West Coast Self-Storage’s operating systems, customer-service standards, and management experience to support the facility’s long-term performance and customer experience.”

The facility includes secure key-fob entry, digital video monitoring, online payments, autopay, on-site parking, and customer access from 8 a.m. to 8 p.m. seven days a week. Customers can also manage their account through the West Coast Self-Storage app, which provides mobile access to account management and bill payment features.

With the addition of Southridge Storage at The Falls, West Coast Self-Storage continues to expand its management platform across a range of self-storage property types, including traditional storage facilities, vehicle-storage properties, and storage assets integrated into mixed-use developments. The company’s management approach includes local operations support, revenue management, digital marketing, call-center support, training, accounting, and customer-service systems.