
-
Thanks for all the help.
Very helpful and friendly staffing.

Mike
Response from Management (11/30/2025)
Hi, Mike. Thank you so much for rating your experience with us so highly!

Cristina
Moving is a stress of its own, getting outstanding customer service is one less thing to worry about. Both Sarah and Adrian have been helpful and friendly. They helped me find the right unit size, Adrian got me registered in a timely manner, and they both have such an easy going personality. Storage units are clean, have security system and having the app option is super helpful. No need to type in the code, door opens at a click of a button from the app. Had a little issue setting up app, but with just one phone call Sarah took care of the issue asap. Storage unit and the customer service is a solid 5/5.
Response from Management (11/25/2025)
Thank you, Cristina. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

LeAnne
I came in to buy some packing supplies. Sarah helped me get everything I needed. She was very helpful, and friendly. Thank you!
Response from Management (11/14/2025)
Hi Leanne, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Jay
Sarah was very professional and efficient. Great place to store. 10 out of 10
Response from Management (10/14/2025)
Thank you, Jay -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing West Coast Self-Storage Kennewick!

Ed
Easy going manager, clean secure facility. Plenty of room for my truck
Thanks
Response from Management (9/30/2025)
Thank you, Ed. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Aisha
Response from Management (9/23/2025)
Hi, Aisha. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Brandon
The lady at the office was very helpful. Tried completing my registration online but for some reason was unable to compete the process so had to go into the office which was not a problem. Price was great
Half off first two months..place was very clean and welcoming not like some storage places where people look like there living there..
Response from Management (9/10/2025)
Hi Brandon, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Erika
We bought a home right across the street from West Coast Self storage and we really appreciate Sarah for how helpful she was with our move!
Response from Management (9/5/2025)
Thank you, Erika ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Kennewick with your storage items!

dan
Sarah i believe her name was, was excellent! I won 3 storage auctions and she did the paperwork fast and efficiently. The lock system is an amazing idea as well, no need to bring your own locks.
Response from Management (8/30/2025)
Thank you, Dan! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Kennewick!

Erica
Response from Management (8/9/2025)
Hi, Erica. Your feedback is highly appreciated. Thank you so much for the review!

Michael
Great customer support
Response from Management (8/1/2025)
Michael, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Kennewick! Please let us know if we can do anything else to make your stay with us a great one!

Tony
Great customer service and easy to get around. Unit was very clean. Wish it was 24 hours access or climate controlled. That's the missing star.
Response from Management (8/1/2025)
Thank you, Tony! Your rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Kennewick!

Elizabeth
Super quick and easy and the gentleman that assisted was also very kind
Response from Management (7/26/2025)
Thank you for sharing your experience, Elizabeth! We're so glad we could make you feel welcome and supported. We truly appreciate you choosing West Coast Self-Storage Kennewick!

Candice
Justin was very helpful when I was trying to decide what size I needed. He explained everything in detail that I barely had to ask questions!!
Response from Management (7/25/2025)
Thanks, Candice! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing West Coast Self-Storage Kennewick!

David
Manager very nice and thorough!
Response from Management (7/12/2025)
Thanks so much for these comments, David! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Karine
I've been renting a storage unit here for a few months. The personnel is always friendly and helpful. The storage unit is neat, clean and safe.
Response from Management (6/13/2025)
Thank you, Karine. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

R
It's a great place to store your personal belongings. Affordable rates. Safe and secure.
Response from Management (5/17/2025)
Hi R, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Sarah
Response from Management (5/15/2025)
Hi, Sarah. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Efrain
It was fantastic. Sarah was amazing and it's affordable
Response from Management (5/1/2025)
Thank you, Efrain ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Kennewick with your storage items!

Helen
Staff super friendly and helpful nice clean unit I ordered the storage online was super easy and quick.not to mention the awesome deals that you offer I will totally recommend 💯 %
Response from Management (4/23/2025)
Thank you, Helen! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Kennewick!

JL
Justin at this location was so ABSOLUTELY phenomenal in his knowledge and helping me with some pricing discrepancies I was getting for a while haul rental had me so frustrated. I ended up getting an important phone call and stepped out of the office for a couple mins and when I came back in he had a supervisor on the phone ready to assist me and made everything COMPLETE PERFECTION!!!! God Bless you Justin
Response from Management (4/21/2025)
Jamie, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Kennewick! Please let us know if we can do anything else to make your stay with us a great one!

-
Great thank you
Very Clean and easy to park. Great location and Staff!

Shemika
The sales representative was nice and I got what I came there for and I left.
Response from Management (4/3/2025)
Thank you, Shemika! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Kennewick!

troy
Rented a unit for nearly a year. The rental process was easy and the unit was always secure. I always felt my unit was safe. The property is super clean and the staff is always willing to help. Overall, a quality experience.
Response from Management (3/17/2025)
Thank you, Troy, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing West Coast Self-Storage Kennewick!

Travis
They were very accommodating for me being just a walk in situation and I would recommend to anyone in need of storage. Safe and clean units.
Response from Management (3/14/2025)
Thank you, Travis! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage Kennewick!

Robyn
Facility staff were very helpful getting account, locks, passcodes, etc all set up for us. Storage unit was very clean & there was never a concern about security - cameras were constantly monitoring the premises. Thank you, Sarah, for assisting with account close-out this afternoon.
Response from Management (2/27/2025)
Thanks so much for these comments, Robyn! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Makaylah
This is such a great storage place! I was hesitant when looking for one, as I didn't know how good security was or if the units would be big enough and protected from rodents and bugs and such. But this place takes really great care of their units. Lots of security cameras that the employees are constantly monitoring, and rodent traps just in case! I kept my stuff here for 7 months, and my belongings were untouched. It's such a great place to rent out. Sarah was especially helpful when it came to all of this! As we were checking out, she was incredibly kind and very informative, and that's what I like to see, especially when I entrust a business with all my personal belongings. I would totally rent here again in the future!

Angela
Crystal is awesome! I have never had issues, they are awesome!
Response from Management (2/24/2025)
Thank you, Al. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Nate
This place should have an easy button. Very smooth process and very clean property! 10/10 would recommend!
Response from Management (2/21/2025)
Hi Nate, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Kevin
All I have to say is “wow!”; this is one of not only the cleanest and most organized storage facilities I’ve worked with, the friendly faces at the front have made my experience all the better.Sarah and Justin are an excellent team that have helped me not only immensely with help in obtaining and maintaining a storage unit, they’ve also provided a friendly face and great customer service making this a number one pick for my storage needs going forward.Highly recommend them, ask for Sarah or Justin and I am sure you will be well taken care of. Thanks West Coast Self-Storage!(For who may be wondering, this is a genuine review; I receive/recieved nothing in compensation for this post, I just wanted to give them a solid shout out because they helped me above and beyond when I needed it most and that deserves proper praise!)Thanks again, Kev.
Response from Management (2/21/2025)
Thank you, Kevin ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Kennewick with your storage items!

You
Easy , great price, I highly recommend
Response from Management (1/24/2025)
Thank you, You! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Kennewick!

Lilibeth
Clean and secure. We love it!
And staff Justin was nice. He understood our needs and always helped us every time we go there. Not only that, when our truck mover delivered our household stuffs in the storage, it was already a closing time, Justin made sure that he’s there readily available to help our needs even if he stayed overtime to his regular working hours. He manage to rent us a uhaul right there and then because the moving truck cannot maneuver where our storage unit was. It it was a relief to have a readily available hand when unexpected circumstances happens. Thanks to Justin who did above and beyond. Thank you West coast self storage
Response from Management (12/21/2024)
We love hearing this, Lilibeth! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Kennewick!

Kris
Sarah and her team did a great job. The facility is very clean and nice. Got me in right away. Thanks Marc Butler
Response from Management (12/8/2024)
Thank you, Kris. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Dan
Friendly and helpful staff. Good communication, and smooth transaction. Very nice facility. Thank you!
Response from Management (12/2/2024)
Hi Dan, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

James
This location is great. I signed up for a storage unit for 3 months. They gave me a discount which made it easy for me. The storage units are easy to access, there is plenty of space to get a moving truck right in there. You have to buy a lock from them because the units use special locks not just padlocks, but they have everything ready for you.
Response from Management (11/25/2024)
Thank you, James ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Kennewick with your storage items!

Karyme
I’ve been a customer here for about a year and recently needed to transfer to a smaller unit…. the staff is always happy to help.I was recently helped by Sarah and it was a smooth transaction!!Nancy Aquino & Karyme
Response from Management (10/30/2024)
Hi, Karyme. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Justin
Response from Management (11/4/2024)
Hi, Justin. We appreciate the rating, and are glad we could provide you with a positive experience!

Dabbin
Response from Management (10/18/2024)
Hi, Dabbin. Thank you so much for rating your experience with us so highly!

Kathleen
Very helpful staff. Clean very secure units with quality locks that can't be cut. Easy in and put through the gates. Thank you
Response from Management (9/13/2024)
Thank you, Kathleen! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Kennewick!

Ruth
Sarah here at West Coast storage made me feel welcomed and truly led me right thru the process. After experiencing trouble online it was delightful how I could rely on her to complete my move-in. Thank you :)
Response from Management (9/3/2024)
Thank you, Ruth, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing West Coast Self-Storage Kennewick!

KCAnn
Response from Management (8/27/2024)
Hi, Kcann. Your feedback is highly appreciated. Thank you so much for the review!

Loren
Called ahead to confirm unit availability. People were very courteous and helpful. Went into the store and met the manager. Very knowledgeable and helpful. I love working with Summit Storage.
Response from Management (8/19/2024)
Thank you, Loren ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Kennewick with your storage items!

tas
Excellent service and great prices!!!
Response from Management (8/19/2024)
Thank you, Tas! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage Kennewick!

Alexis
Response from Management (8/1/2024)
Hi, Alexis. We appreciate the rating, and are glad we could provide you with a positive experience!

Zoey
Response from Management (7/28/2024)
Hi, Zoey. Thank you so much for rating your experience with us so highly!

michael
Great experience easy in easy out and good security
Response from Management (7/27/2024)
Thanks so much for these comments, Michael! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Studiggity
Sarah gave me excellent service and so very helpful with a smile
Thank you
Response from Management (7/26/2024)
We love hearing this, Studiggity! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Kennewick!

Kanaka
Sarah and Justin were awesome with the move in,
And very welcoming. Would recommend west cost self storage and see Sarah and Justin
Response from Management (7/26/2024)
Thank you, Kanaka. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Bryanna
Response from Management (7/19/2024)
Hi, Bryanna. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Mario
Great place , friendly staff, was taken care of in a timely manner.
Response from Management (7/4/2024)
Hi, Mario. Your feedback is highly appreciated. Thank you so much for the review!

Graciel
Clean facility
Response from Management (6/24/2024)
Thank you, Graciel! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Kennewick!

Coral
Response from Management (6/19/2024)
Hi, Coral. Thank you so much for rating your experience with us so highly!

Michele
Response from Management (6/18/2024)
Hi, Michele. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Thomas
Prompt service. Clean facility. Devon worked with my limitations. Was able to think outside of the box and offer me space that I needed and that was affordable. I'm grateful.
Response from Management (6/14/2024)
Thank you, Thomas! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage Kennewick!

Katie
Karissa was a huge help with walking us through the process of getting our storage unit. She was very thorough and professional!
Response from Management (5/12/2024)
We love hearing this, Katie! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Kennewick!

JO
I went around town checking out storage units today. This place was my third stop . Karissa helped me rent a unit.She was very professional, knowledgeable of the units and extremely courteous…I actually thought she was the owner of the place ! Either way she exceeded my expectations! And you can’t go wrong here! Thanks Karissa!
Response from Management (5/10/2024)
Thank you, Jo. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Mark
Karissa was so helpful! She made the rental super easy! Fabulous facility!
Response from Management (5/6/2024)
Hi Mark, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Pete
I've been extremely happy with summit storage since the very beginning, great customer service, very friendly and I am 100% confident my belongings are safe, I'm going through a very difficult time in my life right now and not having to worry about my things is a great relief, I do my best to keep my things in the unit clean and organized, I want to do my part since they've been so good to me, thankyou.
Response from Management (3/20/2024)
We love hearing this, Pete! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Kennewick!

Jan
I would recommend Summit storage to anyone needing to store their belongings They have the best customer service and go out of their way to make sure your move goes smoothly Thank you for caring about me and this big change in my life The staff is absolutely awesome. I needed a smaller unit. Went to office and spoke to person working. She had me transferred in a minute of seconds. Thank you for everyone that works. You are all wonderful caring staff. Thank you again
Response from Management (4/25/2023)
Thank of the great recommendation, Jan! We're glad you're happy storing with us at Summit and that your storage experience has been so positive.

Mari
Very great customer service :)! I rented a storage today and these storages are very nice and clean. I love the area. Very well secured and they are very helpful. Recommend anyone in the area needing a storage to rent here :)
Response from Management (1/29/2024)
Mari, thank you for your feedback to let others know of your experience with us. We appreciate you choosing Summit Storage! Please let us know if we can do anything else to make your stay with us a great one!

T
Clean, new, welcoming atmosphere.
Response from Management (1/16/2024)
T, thank you for your feedback to let others know of your experience with us. We appreciate you choosing Summit Storage! Please let us know if we can do anything else to make your stay with us a great one!

lexi
Response from Management (12/29/2023)
Hi, Lexi. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Monique
The staff was amazing with their communication and making sure my move in went efficiently, very kind and professional. The property and unit was very clean and very secure.
Response from Management (12/15/2023)
Thank you, Monique, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing Summit Storage!

Vicky
Thank You for being so Kind and Respectful .. Your Customer Service was GREAT AGAIN THANK YOU
Response from Management (12/1/2023)
Thank you, Vicky! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing Summit Storage!

Cody
Clean, secure, and professional storage, highly recommend to anyone in the area.
Response from Management (11/29/2023)
Thanks so much for these comments, Cody! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Amber
Absolutely wonderful people!! The facility is really nice, clean and secure!! The customer service can either make or break a business for me, but you will have no worries here, they are great!! Thank you Devin and Jessica!!
Response from Management (11/29/2023)
We love hearing this, Amber! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing Summit Storage!

Kim
Kenny was great! Got us the right unit and handled everything we needed! Clean facility!
Response from Management (11/27/2023)
Thank you, Kim. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

douglas
Response from Management (11/25/2023)
Hi, Douglas. Thank you so much for rating your experience with us so highly!

Pam
Checking in was a blessing. Agent Devin took great care in my needs.
Response from Management (11/16/2023)
Hi Pam, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Ken
Luis was prompt, courteous, and considerate. Very professional. I would highly recommend this business. Excellent Customer Service !
Response from Management (9/20/2023)
Ken, thank you for your feedback to let others know of your experience with us. We appreciate you choosing Summit Storage! Please let us know if we can do anything else to make your stay with us a great one!

Ron
Great service and friendly
Response from Management (10/18/2023)
Thank you, Ron ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust Summit Storage with your storage items!

Kristen
Staff were helpful and friendly.
Response from Management (10/14/2023)
Thank you, Kristen! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing Summit Storage!

Jennifer
Luis is amazing and friendly. Answered all questions. And very helpful. Love this place. This is my second time here.
Response from Management (9/30/2023)
Jennifer, thank you for your feedback to let others know of your experience with us. We appreciate you choosing Summit Storage! Please let us know if we can do anything else to make your stay with us a great one!

Taj
Luis helped me out tremendously. Was looking for a last minute storage that was clean and could help me out. He did just that. Didn’t come short at all with great customer service. Highly recommend.
Response from Management (9/30/2023)
Thank you, Taj, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing Summit Storage!

Chuy
Luis was fast and curtious very clean facility and great security!
Response from Management (9/30/2023)
Thank you, Chuy! Your five-star rating means we must be doing something right! We appreciate you choosing Summit Storage!

mario
Worked with a gentleman named Luis today and he is incredible. Knows what he is doing and is a great person to interact with. His pleasant demeanor paired with the locations smooth drive in and clean units have made me use summit storage exclusively for myself and my company.
Response from Management (9/29/2023)
We love hearing this, Mario! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing Summit Storage!

taylor
very clean office building. luis at the front desk was very helpful in providing any information we needed!
Response from Management (9/29/2023)
Thanks so much for these comments, Taylor! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Michael
Luis was very helpful. Rented here for a little over a year and have had a good experience overall with Summit Storage. Good location and good quality units. Any issues that I did have, they took care of it right away and handle things well. I would definitely rent here again if I ever needed to.
Response from Management (9/26/2023)
Thank you, Michael. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Joel
Luis was amazing help. Made the process easy. 🙏🏼
Response from Management (9/26/2023)
Hi Joel, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Ivan
Was helped out by Jon W, he was excellent, super friendly and professional.
Response from Management (9/21/2023)
Thank you, Ivan ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust Summit Storage with your storage items!

Jennifer
Customer service is amazing! Prices are very affordable.
Response from Management (9/20/2023)
Thank you, Jennifer! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing Summit Storage!

Sabrina
Response from Management (9/20/2023)
Hi, Sabrina. Thank you so much for rating your experience with us so highly!

Ben
Luis was very helpful
Response from Management (9/20/2023)
Thank you, Ben! Your five-star rating means we must be doing something right! We appreciate you choosing Summit Storage!

Dz
Luis was very courteous and was very helpful
Response from Management (9/19/2023)
Thank you, Dz, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing Summit Storage!

Angela
"I had an awesome experience with Summit Storage they were beyond accommodating and helpful in expediting the storage rental process and helping get the best rates available. Customer service was wonderful, extremely patient handling my specific situation and informative. The rental process including paperwork, unit assigned, paid for; was primarily done before we had even got off the phone. Much appreciated Luis for all your help today getting me the best rates possible, while providing new information quickly and efficiently with great customer service. I am also already familiar with the location and it's amenities I have a family member with storage at Summit as well. The site is new, clean,well maintained. They provide a high level of surveillance to every inch of the property. The entrance and exits have always shown to be accessed seamlessly with zero complications or delay while still providing a high level of gated security with code access. To say the least, I have been pleased on all levels and thank you again for going above and beyond with all of your friendly helpful assistance!! A Matthews "
Response from Management (9/19/2023)
Thank you, Angela! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing Summit Storage!

Angela
I had an awesome experience with summit storage they were beyond accommodating and helpful in expediting the storage rental process and helping get the best rates available. Customer service was wonderful, extremely patient handling my specific situation and informative.
The rental process including paperwork, unit assigned, paid for; was primarily done before we had even got off the phone. Much appreciated Luis for all your help today getting me the best rates possible, while providing new information quickly and efficiently with great customer service.
I am also already familiar with the location and it's amenities I have a family member with storage at Summit as well. The site is new, clean,well maintained. They provide a high level of surveillance to every inch of the property. The entrance and exits have always shown to be accessed seamlessly with zero complications or delay while still providing a high level of gated security with code access.
To say the least, I have been pleased on all levels and thank you again for going above and beyond with all of your friendly helpful assistance!!
A Matthews
Response from Management (9/19/2023)
Thank you, Angela! Your five-star rating means we must be doing something right! We appreciate you choosing Summit Storage!

Ivan
I came in just exploring my option but Luis was very helpful, gave me all the information I asked for and even proceeded to give me information that was important that I forgot to ask. I walked out of the office as a client. Their prices are fair and the units a very clean. Highly recommend!
Response from Management (9/18/2023)
Thanks so much for these comments, Ivan! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Ivan
Awesome storage space , Luis at the front counter was very helpful !
Response from Management (9/16/2023)
We love hearing this, Ivan! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing Summit Storage!

Diane
The entire facility was clean and well kept and the units were the most secure I've seen so far. They use a cylinder lock rather than a padlock so that it can't be cut off. Their prices are reasonable and they're open til 10pm, an hour later than most, which I really appreciate! Luis and the other staff there were so courteous and helpful...they made storing my things there so easy.
Response from Management (9/15/2023)
Thank you, Diane. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Veronica
Luis Was Super Nice And Helpful He Made Us Really Feel Like Family....He Was Attentive And Very Knowledgeable And Showed He Knew What He Was Talking About...Thank You Luis For The Amazing Service You Provided Our Family!!!
Response from Management (9/15/2023)
Hi Veronica, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Rikki
Excellent service!!! Got me right in and right out!!! I recommend summit storage to everyone
Response from Management (9/14/2023)
Thank you, Rikki ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust Summit Storage with your storage items!

lori
I needed storage in between selling and buying a home. Luis and everyone have been very accommodating throughout the process. The facility is new, very clean, and secure. I’d definitely recommend them to anyone looking for storage.
Response from Management (9/13/2023)
Thank you, Lori! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing Summit Storage!

Mike
Luis.m was really Nice and courteous. And very helpful
Response from Management (9/13/2023)
Mike, thank you for your feedback to let others know of your experience with us. We appreciate you choosing Summit Storage! Please let us know if we can do anything else to make your stay with us a great one!

Laura
Excellent security, maintenance & personal!
Response from Management (9/10/2023)
Thank you, Laura! Your five-star rating means we must be doing something right! We appreciate you choosing Summit Storage!

Trina
Jim

Gio
Luis M very professional, always helpful highly recommend this facility. 5x5 unit was exactly what I needed for my camping gear. Even have U-haul and packing supplies.
Response from Management (9/9/2023)
Thank you, Gio, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing Summit Storage!

Kyle
Luis was quick and easy when getting me my uhaul after I broke down
Response from Management (9/9/2023)
Thank you, Kyle! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing Summit Storage!

Brianna
I've used Summit Storage on 2 different occasions and both times have been wonderful. They have nice, clean units and Luis was very accommodating and understanding with me. Appreciate them tons!
Response from Management (9/8/2023)
Thanks so much for these comments, Brianna! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Debra
Very friendly and knowledgeable staff. The facilities are very clean and it’s easy to find. Highly recommend. Luis M. has been particularly helpful.
Response from Management (9/8/2023)
We love hearing this, Debra! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing Summit Storage!