
Jeremy
Great hospitality professionalism and customer service. Will be back because of Kord.
Response from Management (1/10/2026)
Thank you, Jeremy ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust Alliance Storage with your storage items!

Jeff
Karl was great with helping get my bike in and gave me a good unit.
Response from Management (12/12/2025)
Thank you, Jeff! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing Alliance Storage!

Angel
Very helpful and awesome! Totally recommend!
Response from Management (11/23/2025)
Angel, thank you for your feedback to let others know of your experience with us. We appreciate you choosing Alliance Storage! Please let us know if we can do anything else to make your stay with us a great one!

Jen
I came for their UHaul rentals/services and was very pleased. Kord was helpful, professional and super easy to work with. He also had everything I needed. Highly recommend!
Response from Management (11/9/2025)
Thank you, Jen! Your five-star rating means we must be doing something right! We appreciate you choosing Alliance Storage!

jakeowarjtx
Kord was super helpful renting us a storage unit. Explained everything wonderfully and made us feel really happy with our choice!
Response from Management (11/7/2025)
Thank you for sharing your experience, Jakeowarjtx! We're so glad we could make you feel welcome and supported. We truly appreciate you choosing Alliance Storage!

Bruce
Kord provided quick service and was very friendly.
Response from Management (11/1/2025)
Thanks, Bruce! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing Alliance Storage!

Scott
All around great experience. The crew clearly aims to exceed expectations. Highly recommend.
Response from Management (10/29/2025)
Thanks so much for these comments, Scott! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Alicia
Very friendly. Extremely helpful. I would use them again.
Response from Management (10/21/2025)
Thank you, Alicia -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing Alliance Storage!

Matt
Nice facility, nice staff. Kord was great. Highly recommend.
Response from Management (10/14/2025)
Thank you, Matt. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Shiean
Alliance storage
Your employee Lizz I want to give my full gratitude for she is the STAR FOR THIS FACILITY!
Response from Management (10/6/2025)
Hi Shiean, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Patrick
Response from Management (10/4/2025)
Hi, Patrick. Thank you so much for rating your experience with us so highly!

Star
Outstanding service! Went above and beyond to help make such a flawless process establishing my brother with a U-Haul and storage unit. I will be recommending your facility truly because of Kord's top notch customer service. Kord is your Diamond quality that keeps your company shining!
Response from Management (10/3/2025)
Thank you, Star ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust Alliance Storage with your storage items!

Giancarlo
Very competent and helpful staff, I had some hiccups of my own moving my stuff, and staff helped at every step of the way. Thank you
Response from Management (10/1/2025)
Thank you, Giancarlo! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing Alliance Storage!

Emma
Alliance Storage is great! I switched to them from a different storage facility, and the experience of getting my unit set up was so quick and easy. Kord in the office was super nice and very helpful! They're also pretty affordable; highly recommend!!
Response from Management (9/26/2025)
Emma, thank you for your feedback to let others know of your experience with us. We appreciate you choosing Alliance Storage! Please let us know if we can do anything else to make your stay with us a great one!

Jennifer
Elizabeth was fast, friendly, polite, knowledgeable, and very helpful with my reservation
Response from Management (9/18/2025)
Thank you, Jennifer! Your five-star rating means we must be doing something right! We appreciate you choosing Alliance Storage!

Samantha
Just what we were looking for as far as size and affordability goes. Kord was very helpful and professional but also personable and funny when showing us the unit and explaining pricing, security, and paper work.
Response from Management (9/13/2025)
Thank you for sharing your experience, Samantha! We're so glad we could make you feel welcome and supported. We truly appreciate you choosing Alliance Storage!

Ryan
Response from Management (9/12/2025)
Hi, Ryan. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Jeremy
We recently switched from Northwest Storage to Alliance Storage and my wife and I couldn't be happier with they're representative Kord!! Attention to detail and professionalism!!! Thank you Kord
Response from Management (9/6/2025)
Thanks, Jeremy! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing Alliance Storage!

Steven
Clean facility, great service and accommodating staff, Kord (going off the top of my memory, at some point all of my stuff got mixed up despite trying to look for it) went the extra mile to help us out.
Response from Management (9/2/2025)
Thanks so much for these comments, Steven! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Daniel
Excellent service. Polite, professional. Super clean property super clean unit. Couldn’t ask for a better storage facility.
Elizabeth helped me today and she was very helpful. What a delightful customer service representative. This place is very lucky to have her!
Response from Management (8/21/2025)
Thank you, Daniel -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing Alliance Storage!

Tammi
Staff was very friendly and helpful getting my storage set up.
Response from Management (8/17/2025)
Thank you, Tammi. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Starr
Very friendly and pretty. I am pleased with my unit.
Response from Management (8/16/2025)
Hi Starr, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Sally
Went to get boxes for a move. Elizabeth was not only helpful, but delightful! Had to go upstairs (??? funny place to store them!) to get more boxes & did so graciously. Her Georgia accent was warm & friendly. Elizabeth is a wonderful addition to Central Oregon & your business! ⭐️⭐️⭐️⭐️⭐️
Response from Management (8/16/2025)
Thank you, Sally ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust Alliance Storage with your storage items!

Christine
Nice place to use!
Response from Management (8/9/2025)
Thank you, Christine! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing Alliance Storage!

M
The staff was accommodating to my needs and was very friendly and professional. He took the time to show me a few units and even gave me a good deal. Highly recommend this place!
Response from Management (8/8/2025)
M, thank you for your feedback to let others know of your experience with us. We appreciate you choosing Alliance Storage! Please let us know if we can do anything else to make your stay with us a great one!

Jack
Fast, easy, affordable Kord helped me out when I was trying to get a unit during a rough time highly recommended!!
Response from Management (8/8/2025)
Thank you, Jack! Your five-star rating means we must be doing something right! We appreciate you choosing Alliance Storage!

Kathryn
Very helpful and smooth sign in process when setting up the storage unit! Great customer service!
Response from Management (7/30/2025)
Thank you for sharing your experience, Kathryn! We're so glad we could make you feel welcome and supported. We truly appreciate you choosing Alliance Storage!

Chris
Quick, easy and professional. Skip the mindless sales babbling
Response from Management (6/28/2025)
Thanks so much for these comments, Chris! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Stacy
Response from Management (6/27/2025)
Hi, Stacy. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

James
Great and easy process. Friendly folks.
Response from Management (6/5/2025)
Thanks, James! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing Alliance Storage!

Tannyr
Kord was extremely friendly and helpful it made getting a storage unit a breeze
Response from Management (5/27/2025)
Hi Tannyr, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Gilbert
Wendy was very professional and patient. Great place to rent storage .
Response from Management (5/26/2025)
Thank you, Gilbert ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust Alliance Storage with your storage items!

Adam
Nice manager.
Response from Management (5/26/2025)
Thank you, Adam! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing Alliance Storage!

Anna
Wendy was absolutely amazing! It was my first time using a uhual without my husband and she helped me through everything with so much kindness. Couldn’t have asked for a better experience with her! Thanks again Wendy!
Response from Management (5/24/2025)
Anna, thank you for your feedback to let others know of your experience with us. We appreciate you choosing Alliance Storage! Please let us know if we can do anything else to make your stay with us a great one!

Kate
Response from Management (5/20/2025)
Hi, Kate. Your feedback is highly appreciated. Thank you so much for the review!

Alyssa
Super easy to rent a uhaul and return here
Response from Management (5/9/2025)
Thank you, Alyssa! Your five-star rating means we must be doing something right! We appreciate you choosing Alliance Storage!

Karen
I received excellent customer service. The storage units are clean, well maintained and centrally located in the middle of Bend. I rented!
Response from Management (4/24/2025)
Thank you, Karen, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing Alliance Storage!

Tye
Response from Management (4/14/2025)
Hi, Tye. Your feedback is highly appreciated. Thank you so much for the review!

Derek
Good experience. Helpful staff and clean units.
Response from Management (4/3/2025)
Thank you, Derek! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing Alliance Storage!

Debbie
Trace is awesome! So very helpful when we arrived at the storage unit after 5 days on the road we were grateful things went smoothly. Thank you so much.
Response from Management (4/1/2025)
Thanks so much for these comments, Debbie! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Chris
Response from Management (3/27/2025)
Hi, Chris. We appreciate the rating, and are glad we could provide you with a positive experience!

Andrea
Very helpful and nice
Response from Management (3/25/2025)
We love hearing this, Andrea! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing Alliance Storage!

Thomas
Response from Management (3/22/2025)
Hi, Thomas. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Hunter
Rented a U-Haul here and they were very helpful and considerate of what I needed. Truck worked great!

Paulette

Paul

Chase
Rented a truck. Service was quick and friendly. Had an issue on the return that they were able to quickly help with. Would recommend for future truck rentals.

google
These are genuinely nice and honest people, and the unit prices are very reasonable and stable in comparison with other storage facilities - also there are no hidden prices or other "surprises."
5 stars👍

Cpt.
These guys were awesome in getting me a U-Haul rental for the day. The U-Haul App was lame so they helped me get checked in. I even locked the keys in the van like a dumb a$$ and they didn’t even rake me for it. Thanks!

Tonya
They waaaaay overcharged me for gas. The marker on the paperwork showed significantly more gas than there actually was, which I noticed just after we left, so I stopped and took a picture of the mileage and gas gauge.The 10 foot trucks get 12 miles to the gallon. I drove a whopping 11 miles, and they charged me for 6 gallons!!!!BUT, I sent an email with pictures and got a refund almost immediately, so I'm giving 3 stars. Should not have happened in the first place, but I appreciate how quickly it was remedied.Be sure and check the actual gas gauge vs what they mark on the paperwork, and take pictures of mileage and gas gauge before and after... even if you do buy gas, so you don't end up buying way more than you should!

Sarah
Uhaul services 👍👍👍👍👍

Leighton
I’ve been renting trucks from Alliance Storage for nearly 3 years, and since day one have been treated like family. Upon my arrival yesterday to pick up a 17’ truck, it was parked right outside the lobby for me, turned on and warming up. I continue to use Alliance Storage because I not only receive outstanding customer service, but can rely on them to always have the vehicle ready to go tor each of my reservations.

Steve

Sandra

Sherri
I appreciate how flexible and professional the associates are at Alliance Storage.

Ciaran
Pretty ok.

Brittney
I love this storage except when I pay and it reminds locked time to time even after a reminder of the situation

Richard
Fine for what is does.

Franc
Not alit going on here

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Good customer service, clean unit, good price
Steve was at alliance was great. Easy check in process and clean unit.

-
Understaffed and crowded
There is only one employee and constant people coming in and out with no help so you are stuck waiting to get out of the lot.

-
Good price
Storage prices are rising but this place has nice units with affordable pricing & the customer service is super nice! Would recommend

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Best price in town.
Unit had a broken iight, otherwise all is good.

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Consistently thorough customer service
We have used this facility in the past, which is also a U Haul rental location. Steve has always served us extremely well. When we arrived for our storage unit check-in, he graciously informed us he did have a slightly larger one available, quickly made the changes and got us set up, even though we could see he was very busy. Much appreciated. Thank you!

Christa

Ami
Hard to contact

April

Frank

Rosie

Kelly
I absolutely love this place,for all my storage needs.Quiet and secluded,besides the traffic from the parkway What I love probably the most is this:I can go there and organize my possens, with out a time limit,I think the people at the office are great.I can bring my fog cause its fully fenced in.

David
This is for U-Haul rental. Convenient location for local rental. I used a pickup for some landscaping and the ?manager? was very helpful and even recommended a place to get aggregate right next door. Will always use these guys now vs. the now crazy-busy corporate U-Haul north of town.

Becky
This is a great place to rent a
U-haul. Great precautions taken to keep safe during COVID-19 and ease of transaction made for a good experience.

Rich
Steve is awesome
Great service

mark
I just drove in from Texas yesterday. I have to say my experience with Rachel at Alliance Storage made my day. She was so helpful and sweet. I made the mistake of trying to return my truck and car trailer at the Uhaul dealer on 97 only to stand and wait for 40 minutes. I finally sought out another Uhaul dealer and my savior Rachel answered the phone and turned my day completely around. Thank you Rachel for putting the smile back on my face yesterday. Your the best!!!!

Captain
Great U Haul experience today. A Lady that knows Her Job, and Friendly Too. Very Clean storage facilitates

Emil
Steve?... in the frustrating world of Uhaul, where anything goes, Steve is an island of professional resourcefulness and personal integrity, a welcome relief from the absence of accountability that I have found to be the norm when dealing with the Uhaul monopoly.
Anyone who complains about Steve's service just does not know quality when they see it,....and sadly, they have access to a public forum in which they can make trouble for someone who is a singular blessing to ALL Uhaul customers.
And,... he makes it look easy, you can tell its more than a job to him,...he cares, and you really get that when you deal with him.

Bob
Safe place to store things

robert
Took a friend there. Floods in the winter l heard.

Leean
Very affordable pricing and friendly service. I would deffinately recommend alliance to anyone I knew that was in need of a storage place.

Charles
Very clean, organized, and professional.

keikoplayz