
N.
I knew what size storage I needed, so I was given that. The place was clean, and the managers were very helpful.
Response from Management (11/16/2025)
Thanks, N.! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing West Coast Self-Storage Halsey!

Brenda
Customer service provided by Vince was exceptional. I'm grateful for his help. He's very good at his job, he's very knowledgeable and shared lots of details and important information. He made me feel comfortable with my choices. He's also a really nice guy.My two issues are that there are not enough carts! There is only ONE for this entire storage location. That doesn't work.Second, there is NO AC where the storage units are and the air is stuffy and warm. I fear the possibility of mold if it gets too hot and moist. 🤞🏼 Fingers crossed.Otherwise, it's nice to be in a new building and I was happy to receive Vince's assistance.
Response from Management (9/9/2025)
Hi Brenda, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation and we're going to look into what's going on with the carts. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

JP
Customer Review: West Coast Storage
I had a truly positive experience at West Coast Storage, thanks in large part to Vincent. He was professional, attentive, and ensured I received the highest quality service throughout my visit. His care and courtesy made a lasting impression.
I was especially impressed by the secure layout of the units—it gave me peace of mind knowing my belongings were well protected. The property is consistently clean and presentable, which speaks to the team’s commitment to excellence. I highly recommend this location and commend Vincent for his outstanding service.JP
Response from Management (9/3/2025)
Thank you, Jp ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Halsey with your storage items!

Trent
Consistent, long hours of access all week, and it was super easy to rent a space online even tho the office was closed for labor day. Glad cause I was in a hurry to get one. The price is the best around, but there is one hidden fee in the form of mandatory insurance at a minimum of $13/month
Response from Management (9/2/2025)
Thank you, Trent! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Halsey!

Stacy
Sylvia, the manager at West Coast Self Storage Halsey in Portland, truly went above and beyond during one of the most emotionally and logistically challenging times I’ve faced. As executor of my ex husband’s estate—and juggling responsibility for two storage units through his employer—I was overwhelmed. Sylvia brought empathy, clarity, and unwavering support to every interaction, smoothing out a very difficult process with both professionalism and compassion.Her kindness made all the difference, transforming what could have been a draining ordeal into something manageable and even a little human. I deeply appreciate her help and wholeheartedly recommend West Coast Self Storage—not just for their facilities, but for people like Sylvia who genuinely care.Thank you, Sylvia, for everything.
Response from Management (8/13/2025)
Stacy, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Halsey! Please let us know if we can do anything else to make your stay with us a great one!

Rich
Vince was awesome. Easy to work with and totally professional. Super clean facility and you can tell he like to keep it that way.
Response from Management (7/20/2025)
Thank you, Rich! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Halsey!

Amanda
Awesome customer service. Vincent practically answered our questions before we could ask them. Never used an indoor storage facility so i was a little nervous not knowing what i thought should be common sense. Vincent took good care of us. Thank you!
Response from Management (7/3/2025)
Thank you for sharing your experience, Amanda! We're so glad we could make you feel welcome and supported. We truly appreciate you choosing West Coast Self-Storage Halsey!

Debbra
It was a seamless, excellent experience
Response from Management (6/27/2025)
Thank you for sharing your experience, Debbra! We're so glad we could make you feel welcome and supported. We truly appreciate you choosing West Coast Self-Storage Halsey!

Jason
Joneva was helpful, professional and very friendly. A+
Response from Management (6/16/2025)
Thanks so much for these comments, Jason! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Don
Joneva and Vincent were great. Very helpful and friendly. Great staff. Great location and very clean premises😁
Response from Management (6/15/2025)
Thank you, Don -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing West Coast Self-Storage Halsey!

Gary
I wish all young adults could learn from the two that helped me They were very professional and a pleasure
Response from Management (6/8/2025)
Thanks, Gary! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing West Coast Self-Storage Halsey!

Milton
Loved this place so much I came back twice. Thanks again.
Response from Management (6/9/2025)
Hi Milton, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Warren
Response from Management (5/26/2025)
We appreciate your feedback, Warren. If you would like to discuss your experience further, don't hesitate to reach out to us at (503) 254-4444 or
[email protected]. We would love the opportunity to resolve any issues.

Dawn
Truly the best service I've ever received! Very clean facilities
Response from Management (5/13/2025)
Thank you, Dawn ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Halsey with your storage items!

Tiny
Vince was super helpful! He helped me get the best deal for me! He was so nice, doesn't discriminate, isn't the least bit condescending, and made my overall experience great!
Response from Management (5/11/2025)
Thank you, Tiny! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Halsey!

Danielle
Outstanding Customer Service! Fast, easy to work with, knowledgeable, and friendly. Thank you so much!
Response from Management (5/2/2025)
Danielle, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Halsey! Please let us know if we can do anything else to make your stay with us a great one!

Randy
Sylvia and Vince were always very helpful. Storage units are clean, secure and easy to access. I would recommend this storage facility.
Response from Management (4/24/2025)
Thank you, Randy! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Halsey!

Lisa
Response from Management (4/21/2025)
Hi, Lisa. We appreciate the rating, and are glad we could provide you with a positive experience!

Portland
Searching for a top notch storage unit solution? Look no further than West Coast Self-Storage on Halsey in NE Portland. Manager Vincent Washington was affable, welcoming and informed on my first encounter.
I t’s newest hire is Sylvia who provided excellent service as well.
The facility is clean and well lit with an emphasis on security as well. Day and night
With 54 cameras inside and outside.
Response from Management (3/28/2025)
Thank you, Portland, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing West Coast Self-Storage Halsey!

-
Great value.
I love the location, the friendly staff and the value.

Sandy
Staff was very helpful, friendly and efficient.
Response from Management (2/26/2025)
Thank you, Sandy! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage Halsey!

Kym
Friendly staff, secure and clean
Response from Management (2/25/2025)
Thanks so much for these comments, Kym! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Angela
Vincent was hands down the best at his job! He not only rescued me from a horrible experience at another storage facility, he was very professional and kind and he took the time to explain the entire rental unit process. He gave me a tour of the facility and explained hours to enter. I cannot say I have seen this level of professionalism in a while!! Great job Vincent!! Because of you, I can smile and breathe throughout the chaos of moving. I hope all your colleagues learn from you and how to be the best for your customers. Thanks again!
Response from Management (2/6/2025)
We love hearing this, Angela! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Halsey!

Amy
I was super stressed & frustrated dealing with a storage company up the road, so I decided to give West Coast a call. I'm so thankful I did. Nothing but good things to say. Vincent is the best & made this whole process so positive. Such a nice, clean & safe facility too. I highly recommend!
Response from Management (1/16/2025)
Thank you, Amy! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage Halsey!

Alexandra
My experience renting a unit at this location was surprisingly pleasant. Vincent helped me with obtaining my keys and information about accessing my unit. Not only was he extremely friendly and genuine, he was also incredibly informative, explaining everything I needed to know in order to easily access and move items into the unit. He even utilized a common and successful training methodology of having me input my access code the second time we entered the building so we could verify that I knew how to do it. This is a great tactic for training anyone on anything, and I was really impressed.This company is really lucky to have such a fantastic property manager.
Response from Management (1/10/2025)
Thank you, Alexandra! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Halsey!

Alexandra
My experience renting a unit at this location was surprisingly pleasant. Vincent helped me with obtaining my keys and information about accessing my unit. Not only was he extremely friendly and genuine, he was also incredibly informative, explaining everything I needed to know in order to easily access and move items into the unit. He even utilized a common and successful training methodology of having me input my access code the second time we entered the building so we could verify that I knew how to do it. This is a great tactic for training anyone on anything, and I was really impressed.This company is really lucky to have such a fantastic property manager.
Response from Management (1/10/2025)
Thanks so much for these comments, Alexandra! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Lisa
Response from Management (1/8/2025)
Hi, Lisa. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

ucan'tgetthere
Very friendly service and a great price. The building is clean and so was the unit. Very glad to be a customer!
Response from Management (1/5/2025)
We love hearing this, Ucan'tgetthere! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Halsey!

Presley
Sylvia the assistant manager was absolutely wonderful, kind, and a genuine person. She was extremely informative and gave me the best options when it came to the storage units. They also had a discount going on which saved me from a whole lot of stress. Her customer service was above and beyond and was lovely to talk too. Her transparency, honesty, and listening to customers wants and needs is what led me to give her all my trust and was never disappointed. I will recommend this to anyone who needs a storage unit and will definitely return if I ever need it again (hopefully she will still be there) . She not only deserves a higher position but most importantly a very good raise, like seriously dont be cheap she is a keeper and will help this company flourish. She deserves so much recognition! Thank you so much ☺️
Response from Management (12/18/2024)
Thank you, Presley. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Dequarise
Sylvia was the best person I met in a while good energy and great costumer service thank you for being on this earth
Response from Management (12/15/2024)
Hi Firstclassminwu, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Julius
Response from Management (12/11/2024)
Hi, Julius. Thank you so much for rating your experience with us so highly!

Candy
Place seems great so far, the gentleman who worked on 8/30/24 was great very friendly and professional, only reason I didn't give 5 stars is I wasn't aware of the 30$ administrative fee until I logged in and seen it on my invoice.
Response from Management (9/1/2024)
Thank you, Candy, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing West Coast Self-Storage Halsey!

Chelsea
The host was super helpful, very courteous and applied all applicable discounts without me having to ask! Very simple to get started here and I’m happy there is no contract!
Response from Management (8/31/2024)
Thank you, Chelsea. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

John
The process was quick and easy. Very happy with my experience so far.
Response from Management (8/17/2024)
Hi John, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Brian
Armondo is a customer service superstar. He was attentive, expedited tasks quickly and was a pleasure to work with. Would highly recommend.
Response from Management (8/14/2024)
Thanks so much for these comments, Brian! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

sieberv
The person who helped me, Armando, was very kind. He was about to go on break but saw me and made a point of staying and helping me find moving supplies and wanted to make sure I hot a good price for what I needed.
Response from Management (8/7/2024)
We love hearing this, Sieberv! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Halsey!

Chizuru
Armando is caring and professional. He always provides me the best service!!!
Response from Management (8/6/2024)
Thank you, Chizuru ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Halsey with your storage items!

Destry
Armando is amazing! Helped make moving a joy rather than a pain.
Response from Management (8/3/2024)
Hi Destry, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Doug
Armando did a great job of onboarding!
Response from Management (7/26/2024)
Thank you, Doug ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Halsey with your storage items!

Ruthie
Property Manager, Armando was kind, patient and extremely helpful in explaining to me the size of unit that would be good for me to store my stuff. He didn't know; but I needed his patience and kindness that day. Thank you Armando for lifting my heavy heart with your Good Vibes!
Response from Management (7/17/2024)
Thank you, Ruthie! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Halsey!

Andrew
Armando the property manager was extremely professional and easy to talk to. There were a few small hiccups with our move in date and securing our specific unit, but he took care of them immediately and made us feel welcome the day we moved in. Excellent customer service and strongly recommend!
Response from Management (7/13/2024)
Andrew, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Halsey! Please let us know if we can do anything else to make your stay with us a great one!

Tammy
Staff was super friendly and the value is great.
Response from Management (7/3/2024)
Thank you, Tammy! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Halsey!

-
Love this place!
The staff is so friendly and the value is excellent.

haley
Armando flores was absolutely fantastic! Super helpful and informational. Would definitely recommend
Response from Management (6/28/2024)
Thank you, Haley, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing West Coast Self-Storage Halsey!

Marcia
Armando, the manager, was incredible. He walked us through all available options and showed us units for comparison. After we decided on the one we wanted, he got the paperwork completed, showed us the ropes, and answered our questions in just a few minutes time.
He’s knowledgeable, efficient, security-conscious, and personable. He gets all the stars for customer service!!!
Response from Management (6/25/2024)
Thanks so much for these comments, Marcia! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Deborah
Very clean office, facility and units. The representative I chatted with on the website, as well as the office representative, went above and beyond to make sure my needs were met and questions were answered in detail and everything I needed to understand was checked.
Service was exceptional, direct, and prompt. Top notch staff and facility. I am very impressed and satisfied. The prices are impressive as well.
Response from Management (6/21/2024)
Thank you, Deborah! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage Halsey!

Brett
Armando is a champion, he helped my wife and I choose a unit that's right for us, and even when our key was misplaced he helped us replace our key and lock, he has made our moving process so much easier and I would definitely recommend West Coast self-storage to anyone who wants a great rate and to deal with professionals
Response from Management (6/20/2024)
Thanks so much for these comments, Brett! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Shannon
Armando made the experience obtaining a storage unit smooth and fun. He was well informed and very helpful.
Response from Management (6/20/2024)
We love hearing this, Shannon! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Halsey!

Chris
Really great customer care here! I came in without any notice cause of life circumstances and Armando set me up with a great unit within 30 minutes...thanks Armando! Place is super clean and secure and glad my stuff landed here.
Response from Management (6/15/2024)
Thank you, Chris! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Halsey!

Cameron
Response from Management (6/4/2024)
Hi, Cameron. Your feedback is highly appreciated. Thank you so much for the review!

katherine
Response from Management (5/23/2024)
Hi, Katherine. We appreciate the rating, and are glad we could provide you with a positive experience!

john
Just got a unit today, and the assistant manager Joseph was very friendly and helpful! Looking forward to our time storing here!
Response from Management (5/21/2024)
Thank you, John! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Halsey!

Azaarious
Response from Management (3/22/2024)
Hi, Azaarious. We appreciate the rating, and are glad we could provide you with a positive experience!

Shane
Excellent facility and staff, fair prices as well.
Response from Management (3/20/2024)
Thank you, Shane! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Halsey!

Fia
It’s been a long time since I’ve had such a pleasant experience doing business with a company. Kevin was so helpful with information and taking the stress from making decisions. Customer service is five star, the building is clean with easy access and you get all this at a very affordable price. What’s not to love.
Response from Management (3/15/2024)
Fia, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Halsey! Please let us know if we can do anything else to make your stay with us a great one!

nikki
Very clean ...good price ..friendly ...good customer service..helpful...I would recommend this storage for everybody...thanks for the good experience West Coast self service storage..
Response from Management (3/5/2024)
Thank you, Nikki! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Halsey!

Jean-Pierre
Response from Management (3/5/2024)
Hi, Jean-pierre. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Bryan
Super friendly staff. Clean facilities
Response from Management (2/16/2024)
Thank you, Bryan, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing West Coast Self-Storage Halsey!

L.J.
I found West Coast Self-Storage after discovering my old storage facility had a water intrusion issue, and I had to move out in a hurry. I’m so glad West Coast had the spaces to accommodate this urgent need. I got a thorough tour of the facility from Mgr. Timm Wynn, and felt confident this was a good place to choose. So far so good! 👍
This facility is quite new, clean and dry, temp-controlled and well-lit. It is also well managed, under the watchful eye of Timm, who actually cares about providing personable, professional service to tenants and keeping security at the forefront – which is a high priority for all of us tenants. There are cameras everywhere which are monitored, both on-site and remotely, as well as digitally recording.
I hope I’ll be as pleased, for the duration, as I have been for the past couple months here.
Big thanks to Timm and West Coast Self-Storage!
Response from Management (1/29/2024)
Thank you, L.j.! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage Halsey!

Larry
The facility is clean, well-lit, and easy to access from I-84 as well as Halsey. Manager Timm is helpful, efficient, knowledgeable, and just a kick to interact with. We feel fortunate to have found West Coast Self-Storage Halsey, because we have used other Portland storage facilities as well as a facility in Salem. We highly recommend this storage company.
Response from Management (1/22/2024)
We love hearing this, Larry! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Halsey!

Jon
Easy and convenient
No complaints so far. Friendly and helpful staff. Seems secure and clean.

Timothy
Timm is the absolute best. Professional, courteous and no-nonsense. Was in and out of there in less than 20 minutes including a tour. Impressed with the security and perimeter surveillance. Lot of other folks don’t even have cameras. I feel confident my unit is secure. Good job Timm. They’ll continue to have my business.
Response from Management (12/17/2023)
Thank you, Timothy ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Halsey with your storage items!

Ladonna
Easy to Set up and the Manager was very helpful! Clean facility and convenient.
Response from Management (12/8/2023)
Thank you, Ladonna! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Halsey!

Steven
Tim the Manager was great, showed ne good options for my needs, and got me what I needed, a ground floor close to the front unit. Security is nice there and the grounds seem well maintained unlike the folks that are a block away that I checked out first.
Response from Management (12/3/2023)
Steven, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Halsey! Please let us know if we can do anything else to make your stay with us a great one!

Willie
My check in was great in person. I would not recommend doing their online form on your phone due to it restarting whenever my signal lessened.
Response from Management (11/29/2023)
Thank you, Willie! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Halsey!

Elizabeth
Reserving a storage unit online was quick and easy. On site, the gentleman who completed the paperwork and showed me around was courteous, knowledgeable, professional and kind. He went out of his way to ensure I had a unit the right size for my requirements, explained all the contract terms clearly, and demonstrated the security systems patiently. I noticed that the whole building was spotless. It was so refreshing to encounter someone who really cares about good customer service.
Response from Management (11/25/2023)
Thank you, Elizabeth, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing West Coast Self-Storage Halsey!

Victoria
Response from Management (11/18/2023)
Hi, Victoria. We appreciate the rating, and are glad we could provide you with a positive experience!

Angel
The assistant manager is awesome! Very nice, helpful, and protective of the facility and his customers. Great place for storage needs! Decent prices! And a fairly cheap insurance payment for your unit!
Response from Management (11/8/2023)
Thank you, Angel! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage Halsey!

Winnie
Excellent customer service at a very clean, high security facility. Tim, at the front desk, is so helpful, knowledgeable, professional and friendly. He helped me find the perfect size unit at a great price. People make a place and Tim at Westcoast Storage Halsey makes this storage facility THE BEST!
Response from Management (11/3/2023)
Thanks so much for these comments, Winnie! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

grace
Such an awesome experience, they completely took the stress out of an already stressful situation. Very friendly, and so helpful. Definitely recommend them.
Response from Management (11/2/2023)
We love hearing this, Grace! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Halsey!

Gary
Great experience . Tim has the best customer service skills i have encountered in quite a while.
The facility is maintained very well and is clean and secure.
Thanks Tim
Response from Management (11/2/2023)
Thank you, Gary. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

The
Response from Management (11/1/2023)
Hi, The. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Chris
Clean and safe
Tim was very kind and clear about setting us up in 10x5 storage unit.

barbara
Very nice gentleman checked me in. Very clean
Response from Management (10/1/2023)
Thank you, Barbara, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing West Coast Self-Storage Halsey!

Susan
This is the ONLY storage facility I will use because 1. It’s a nice & safe building with bathroom use 2. The staff are absolutely wonderful. Their employee Tim is a great asset to their company , as he is extremely helpful to everyone, and makes the customers feel very valued and important . If there is anything he can do to help a customer with any concerns , he will gladly . I can see he is a very hard worker for this storage facility. I’m blessed to be a customer at West Coast Self Storage off NE Halsey in Portland Or. I highly recommend them. I also like the modern locks they sell for the sheds. They deter theft and are snazzy . Thank you Tim and the crew at west Coast Self Storage. Susan Carr
Response from Management (9/23/2023)
Thank you, Susan! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage Halsey!

Amber
West Coast Storage has amazing customer service. They even recommended me to a moving company that was fast, reliable, and personable. I always feel safe going to retrieve my things an the building is air conditioned which was a life saver this summer. I would 100% recommend this company to anyone that is looking for a safe place to put their belongings. Management also take the time to get to know their customers which made me feel even safer.
Response from Management (9/4/2023)
Thanks so much for these comments, Amber! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Coleen
I’ve been to 3 facilities, and the warm level of care I experienced from all of the employees here is hard to find these days. If I could give more than 5 stars I would. Tim on Halsey especially was the best!
Response from Management (9/2/2023)
We love hearing this, Coleen! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Halsey!

Michael
Excellent service and excellent facility. The manager, Timm, is friendly, professional, and thoughtful.I "moved in" online, so all of my paperwork was digital. When I saw the unit, I realized I wanted a 5x10, not a 10x5. Timm was awesome -- he immediately switched my unit to a 5x10 with no issues.The move-in process was pretty seamless. The moving supplies prices are very reasonable; we got a mattress cover for less than $10.All of the security measures definitely made us feel safer storing our things here. Plus, the facility is super clean. And, the rates are incredibly affordable.Timm made this experience so great, that we decided to rent out another unit for our business.
Response from Management (9/2/2023)
Thank you, Michael. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Joanna
Really nice storage unit, very secure and clean. Timm was tremendous help getting us set up. We’ve tried a lot of storage units in the area and this one by far is the best one we have found. Prices are also extremely reasonable!
Response from Management (8/31/2023)
Hi Joanna, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Angel
Move in from another state made easy!
It was really easy to get all set up online for the reservation. When I was trying to check in online there was an issue, so I had to call the facility to get everything in order so that we could move in out of office hours. The manager was very kind and allowed me to do it and send my ID via email for the identification check. I really like that you get to pick your own code. The facility is really nice, too.

Katrina
This is literally the nicest storage facility I’ve ever used! The amount of safety features is amazing and Timm walked me through everything so I knew what the features were because he wants people to feel safe at his facility. Timm was so kind and professional and made moving a whole bunch easier than it normally is! The facility is super clean and the elevator system just super cool! I highly recommend this place!
Response from Management (8/24/2023)
Thank you, Katrina ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Halsey with your storage items!

Sissy
So far so good! Very quick & easy. Personable staff made us feel like we made the right choice. Great deals for a safe, well protected storage space. Thank you!
Response from Management (7/20/2023)
Sissy, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Halsey! Please let us know if we can do anything else to make your stay with us a great one!

Eloe
Response from Management (6/29/2023)
Thank you, Eloe! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Halsey!

Gonor,
Excellent customer service.
The last place I rented the service was truly wretched.

Chris
Clean and secure location
This is a great location close to my house. Perfect for interim storage while I'm staging my house for sale. The manger, Timm was friendly, knowledgable and easy for work with.

Carol
Place is clean and new which I like the best. The air was on so it made the move to the storage unit a lot better then public storage who’s place has lots of bugs and rats. I’ll be paying less then I was at Public Storage
Response from Management (6/14/2023)
Thank you, Carol! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage Halsey!

Leia
Timm was friendly, professional, super helpful and efficient, with a great sense of humor too. Everything one could hope for in a storage facility: clean, well lit, easy to access. Two thumbs up, 11/10.
Response from Management (6/13/2023)
Thanks so much for these comments, Leia! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Izzy
Timm was super helpful and kind to my friend and I during our stressful moving day and even helped us load our stuff onto carts and take it up to the unit! Convenient location and good prices too.
Response from Management (6/1/2023)
We love hearing this, Izzy! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Halsey!

Jyllian
It was quick and easy and straight forward the elevators r a bit scetchy but other than that it was a good experience I don’t have anything negative to say at this time
Response from Management (5/31/2023)
Thank you, Jyllian. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Tanya
Very helpful, professional, and kind. Very clean establishment.
Response from Management (5/28/2023)
Hi Tanya, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Tori
Five stars - nice, clean facility with reasonable prices. The man who checked us in was super friendly and helpful, had answers to all our questions, and made sure everything worked for us. Would recommend!
Response from Management (5/27/2023)
Thank you, Tori! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Halsey!

Mooninites
Ask for Timm. He's got a warm handshake and he's super accommodating.The building is new and the sliding doors open effortlessly. The code system is easy and has early access. Great pricing too.
Response from Management (5/26/2023)
Thank you, Mooninites ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Halsey with your storage items!

Just
Tim at the front desk was a really kind gentleman who helped me through the whole process. Easily accessible and plenty of carts to help haul your stuff. Good experience!
Response from Management (5/24/2023)
Thank you, Just! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Halsey!

Amber
Great brand new facility! Very clean, and the sign up process was easy and low stress. I just booked a unit here and after comparing a lot of other storage facilities in town, I felt like this was the best balance of price, location, and size. Plus the area feels SAFE and has a nicer vibe than most other places. There are actually windows in the building that let in natural light so you don't feel like you're trapped in a maze when accessing your unit. Timm, the manager, was great to work with. He was patient and thoughtful with me about choosing a unit to best fit my needs. He also comes across as someone who genuinely cares about his work and that's evident in the way he cares for the building and helps other clients.
Response from Management (5/24/2023)
Amber, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Halsey! Please let us know if we can do anything else to make your stay with us a great one!

Charlie
Great facility. I moved from Public Storage. This facility is cleaner and safer for us. Timm the manager is very pleasant and easy to work with. Would recommend this facility for storage in NE Portland.
Response from Management (5/23/2023)
Thank you, Charlie! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Halsey!

Dennis
Great help here. The building is very secure . I am comfortable storing my things here. Without question. Even if the neighborhood is roooouuugh
Response from Management (5/21/2023)
Thank you, Dennis, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing West Coast Self-Storage Halsey!

Beckett
They were very accommodating and helpful. The paperwork and move in process was easy and fast. Highly recommend!
Response from Management (5/21/2023)
Thank you, Beckett! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage Halsey!

Shelby
The on site manager, I think his name is Tim, is super friendly and helpful. He went out of his way to make sure we got into the building, had a cart, and helped us understand the elevator, and navigate the building our first time. We were struggling trying to put the lock back on and he saw us struggling through the video system, and he made his way all the way up to find us to offer assistance. The building is brand new, and the entire experience just great!
Response from Management (5/19/2023)
Thanks so much for these comments, Shelby! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Ilena
Timm was great very patient and very good person . Will refer my friends
Response from Management (5/13/2023)
We love hearing this, Ilena! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Halsey!

Tammy
Friendly and helpful staff
The staff here is very friendly and helpful and the facility is extremely nice and clean and well secured.