
Trina
Great place, friendly service! We whole heartedly recommend!
Response from Management (1/6/2026)
Thanks so much for these comments, Trina! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Don
The process was quick and very friendly.
Had an issue with the units door latch. Called and told the manager and went out immediately and solved it. They are very accommodating. Customer oriented.
Response from Management (12/23/2025)
Thank you, Don -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing A & A Self Storage!

Joe
Wow, what amazing service. I spoke with Aden about an error on my bill. He was very professional and took care of the issue quickly and solve our problem. I would highly recommends Aden and A and A self storage of Hermiston. Thank you for your great care. Sincerely , Joe Thomas
Response from Management (12/1/2025)
Thank you, Joe. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

K
Clean and courteous!
Response from Management (11/9/2025)
Hi K, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Tara
Response from Management (10/16/2025)
Hi, Tara. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Astrid
It was an easy process to reserve a unit. If you want you can actually talk with a person. Best rate in town.
Response from Management (9/3/2025)
Astrid, thank you for your feedback to let others know of your experience with us. We appreciate you choosing A & A Self Storage! Please let us know if we can do anything else to make your stay with us a great one!

Randy
Response from Management (8/1/2025)
Hi, Randy. Thank you so much for rating your experience with us so highly!

Missy
Very friendly staff ! They were very prompt, had my paperwork already done by the time I drove to there facility!
Response from Management (7/25/2025)
Thank you, Missy -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing A & A Self Storage!

Kim
Bryan was awesome to work with! We needed a space for just a week and he made it happen. Very reasonable priced and straightforward process.
Response from Management (7/7/2025)
Thank you, Kim ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust A & A Self Storage with your storage items!

denise
Great location, friendly and helpful staff. If I ever need to store anything again, I will definitely be back
Response from Management (7/3/2025)
Thank you, Denise! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing A & A Self Storage!

Shay
Great customer service awesome attitude he was very helpful
Response from Management (6/27/2025)
Shay, thank you for your feedback to let others know of your experience with us. We appreciate you choosing A & A Self Storage! Please let us know if we can do anything else to make your stay with us a great one!

Danielle
Simply amazing! Extremely friendly and made a stressful situation a little bit easier.
Response from Management (2/18/2025)
We love hearing this, Danielle! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing A & A Self Storage!

Jessi
Rented online. Very user friendly and easy. Manager was very prompt and responsive and took steps necessary to help accommodate my needs. Facility is well maintained and in a convenient location. Also affordable! I would definitely recommend A&A self storage!
Response from Management (1/31/2025)
Thank you, Jessi. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

BW
Amazing professional service! I can’t believe how easy it was to get my RV and Unit storage online. Bryan provided amazing customer service. Thank you keep up the great service. Don’t hesitate if you have a storage need. Highly recommend.
Response from Management (1/30/2025)
Hi Bw, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Grace
Met with Bryan at A & A today to rent a storage unit. Very professional and very friendly. He went out of his way to answer my questions and address my concerns. Thank you Bryan!
Response from Management (1/27/2025)
Thank you, Grace ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust A & A Self Storage with your storage items!

Corey's
Great storage! Good management and it's secure.
Response from Management (1/23/2025)
Thank you, Corey's! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing A & A Self Storage!

Idaho
What an excellent check in process with A&A! Brian is a sharp fellow, helped me navigate and get an RV spot very efficiently. Also the best prices in town (hope the owner doesn’t see this lol). Thanks for watching my RV for these next couple of months, I eagerly recommend and say ask for Brian.
Response from Management (1/21/2025)
Idaho, thank you for your feedback to let others know of your experience with us. We appreciate you choosing A & A Self Storage! Please let us know if we can do anything else to make your stay with us a great one!

Emily
Response from Management (1/21/2025)
Hi, Emily. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Harley
Response from Management (11/1/2024)
Hi, Harley. Your feedback is highly appreciated. Thank you so much for the review!

Melinda
Fast EASY friendly and way below competitive pricing. On line bonus! 6 month Not 2 month discount. Clean and secure! Glad I found them. Lennette took great care of me and my needs with a personal touch you don't find these days. I couldn't be more happy.
Response from Management (4/23/2024)
We love hearing this, Melinda! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing A & A Self Storage!

Orlando
LYNETTE Is very helpful and amazing
Response from Management (4/5/2024)
Thank you, Orlando. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Richard
Had a great and easy experience renting my rv storage space. Super friendly and very accommodating!! Lynette was awesome to deal with!
Response from Management (3/12/2024)
Hi Richard, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Savannah
Response from Management (11/1/2023)
Hi, Savannah. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Heather
Lynette is absolutely amazing! She is the best! Professional an friendly, with genuineness an a sense of humor!
Response from Management (10/3/2023)
Hi Heather, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Linda
Clean storage units, quick service with every need or inquiry, friendly, especially Lynette. Great gal.
Response from Management (9/30/2023)
Thank you, Linda ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust A & A Self Storage with your storage items!

William
Lynette is awesome and a pleasure to to do business with, very helpful and very friendly!
Response from Management (9/29/2023)
Thank you, William! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing A & A Self Storage!

Kellie
Lynette is ALWAYS very helpful.
I really appreciate her.
Response from Management (9/29/2023)
Kellie, thank you for your feedback to let others know of your experience with us. We appreciate you choosing A & A Self Storage! Please let us know if we can do anything else to make your stay with us a great one!

JohnMicheal
Lynette barthel was really helpfull and kind with how she treated her customer.
Response from Management (9/12/2023)
Hi, Johnmicheal. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Nicole
Response from Management (9/9/2023)
Hi, Nicole. Thank you so much for rating your experience with us so highly!

Brittany
Lynette is always giving us updates on bill due dates. And is always kind and offers answers to any question we have. She always has great customer service.
Response from Management (9/6/2023)
Thank you, Brittany! Your five-star rating means we must be doing something right! We appreciate you choosing A & A Self Storage!

Kay
I want to thank Lynette for taking care of me! Moving has been really stressful but she was so kind and put the extra effort into understanding what I needed and got me a unit that matched my needs. She told me they really focus on cleanliness and having easy access to the units and when I arrived I was impressed by how clean the unit really was and how wide the aisle was. I also saw her and her staff around the property while I was moving in which makes me feel relieved someone is there often. I will definitely rent here again when I need another unit, great experience!
Response from Management (8/9/2023)
Thank you, Kay, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing A & A Self Storage!

S
I rented a unit from Lynette a few months ago…great experience! She was friendly and thorough throughout the move in process. I feel confident that my belongings are secure while staying here at A&A Self Storage. Thank you!
Response from Management (7/15/2023)
Thank you, S! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing A & A Self Storage!

Cody
Great place to store, professional and courteous staff!
Response from Management (7/3/2023)
Thanks so much for these comments, Cody! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Seamus
Been storing here for a few months now. Lynette and Stevie keep the place clean and I feel like my items are secure.
Response from Management (6/28/2023)
Thank you, Seamus. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Sarah
We have had this storage for like 10 years and it was a great deal. Then about a year ago they got new owners and the rent doubled over night. Then we were required to pay insurance. Not even an option as to how much coverage we wanted. And the insurance doesnt cover theft or damage from mice or from a leaking roof so why have it. I could understand the rent increasing but not doubling .

Jeff
I think I will wait another day or two before I share my experiences!

Mike
Lynette was super helpful! And I love the new secure gates and cameras so my stuff is extra safe.
Response from Management (9/20/2022)
We appreciate the review Mike, thanks for storing with us!

Anna
I have had my stuff in this unit for almost 6 yes when they switched hands in management they helped me make sure everything was covered and set up great. Thanks!!!!

Mike
Great location and super friendly staff that helped with my unit. Best of all, they had a space for me and at a good price.

Sarah
We have had our storage here for going on 8 years and not once has our rent been raised. This place is awesome.

Samantha
A friend has a storage through them and they seem too like it they hace been there for a bit now