
Tracy
Absolutely the best movers we’ve ever used and we recommend them highly! We will be life long customers!
Response from Management (1/14/2026)
Tracy, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Carlsbad! Please let us know if we can do anything else to make your stay with us a great one!

Galia
Sometimes of peoples life you need Good self storage It’s very helpful and needed to know a Good one.
If you look for very Clean place handled by very professional people this your place
Management always
They will help you you w any questions , papers
ERIN AND EDIE HIGHLY PROFESSIONAL AND HELPFUL!!!
Response from Management (1/8/2026)
Thank you, Galia! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Carlsbad!

A.j.
Erin was extremely helpful! I was looking to add a second unit and she took the time to confirm a unit was available, inspect it with me, and get everything taken care of. She did so without rushing, even though it was New Year’s Eve and I’m sure she was looking forward to getting home to celebrate. Top notch service!
Response from Management (12/31/2025)
A.j., thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Carlsbad! Please let us know if we can do anything else to make your stay with us a great one!

Christopher
Erin and Eddie were very pleasant and professional in welcoming me to West Coast Self-Storage.
Response from Management (12/3/2025)
Thank you, Christopher! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Carlsbad!

Christine
The staff person Eddie was excellent and offered great customer service. He answered all questions, suggested visiting the location, which we did and completed all the paperwork smoothly. I was left with a sense of safety and security.
Response from Management (12/2/2025)
Thanks, Christine! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing West Coast Self-Storage Carlsbad!

Jan
Very clean storage place that jacks up the rental rates the longer you are a customer. Went from $339 to $409 a couple of months ago with no warning and no apparent reason other than greed. Looking for a new place with more reasonable rates.UPDATE:When the manager Erin saw my review, she called me and talked to me about the rate. She said she was going to check with higher level management, and she did! She called me back three days later and said the new rent was $379, only $40 more instead of that huge jump. I was so grateful.UPDATE UPDATEUnfortunately, my housemate who shared the unit with me, moved out suddenly and we had to deal with the storage unit end-of-tenancy. Erin was great, as it was a hectic time and there was little cooperation from my housemate. Erin is always so pleasant and professional about everything.
Response from Management (4/15/2025)
Jan, we really appreciate you sharing your feedback, we understand that sometimes rate increases can be frustrating, but we make every effort to provide plenty of advance notice as well as offering options that might be a better fit for your budget. Please give us a call so we can see what we can do for you and retain your business.

Lori
I left a one star review previously but my issues were resolved and followed up on promptly. I wanted to update my review since things were rectified with professionalism
Response from Management (11/5/2025)
Thanks so much for these comments, Lori! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Casandra
I have been a customer of West Coast Self-Storage Carlsbad for over 4 years now. I have rented 5 units of various sizes for different purposes. The management team there has always been very professional. The storage units and the entire building is always extremely clean. The building has top notch security. As a very happy customer I have recommended West Coast Self-Storage to several friends and also recommended them on social media. I am glad that they are located in an area that is so central to Carlsbad & Oceanside.
Response from Management (10/29/2025)
Thank you, Casandra -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing West Coast Self-Storage Carlsbad!

Linda
I just want to say Erin and Brock We're so understanding when I was in a high anxiety state based on issues with moving. We talked about the miscommunication from me to Brock on Sunday. All was resolved and I want to thank them for their kindness and assistance. Plus the movers They recommended or perfect took excellent care of my belongings and stored them in a 10 x 20 that allowed me access. Thank you So much By the way the Movers said this was the "most secure storage unit around".
Response from Management (9/8/2025)
Thank you, Linda. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Daynan
To whom is looking for the best self-storage units, look no further than West Coast Self-Storage!! I recently moved into this facility 4 months ago and so happy I did!! The location is ideal, the place is incredibly clean, exceptional lighting, getting in and out of units is crazy easy, they always have dollys at your convenience. Not to mention, the price is BY FAR the best for your buck. I highly recommend this establishment and the management is the best. Thank you Erin and your team. I will be recommending this place to anyone seeking storage units....Daynan
Response from Management (9/4/2025)
Hi Daynan, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Maria
We were given a thorough walk through explanation of the entry and exit to our unit. Very clean and fantastic price. Nice to have an assessable restroom close to my unit Very polite and professional personel.
Response from Management (8/29/2025)
Thank you, Maria ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Carlsbad with your storage items!

Anthony
Response from Management (8/4/2025)
Hi, Anthony. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Bren
Erin Thomas, the woman that worked with me at West Coast Self Storage was personable, kind, knowledgeable and professional. The operation was well managed and efficiently organized and the units and buildings were clean. If you are looking to rent a storage unit I highly recommend West Coast Self Storage.
Response from Management (8/1/2025)
Thank you, Bren! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Carlsbad!

Liz
Erin was amazing - we have utilized West Coast self storage for renting a U Haul van - easy seamless process and now we have a small storage unit - the place is immaculate and the customer service is top notch - attention to detail and really taking care of their customer’s needs. I highly recommend!
Response from Management (7/31/2025)
Liz, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Carlsbad! Please let us know if we can do anything else to make your stay with us a great one!

Cory
Rent here! Super clean, convenient, and excellent staff — Erin’s the best!
Response from Management (7/31/2025)
Thank you, Cory! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Carlsbad!

Aaron
Nicest crew have experienced seamless I know sometimes Uhaul app and reservations mess up but these guys are top notch so nice thank you
Response from Management (7/30/2025)
Thank you for sharing your experience, Aaron! We're so glad we could make you feel welcome and supported. We truly appreciate you choosing West Coast Self-Storage Carlsbad!

Oceanside
Very professional.
Response from Management (7/27/2025)
Thanks, Oceanside! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing West Coast Self-Storage Carlsbad!

Jamie
This place is amazing! We moved house and needed storage between the move and whilst we got organized in the new place. Erin was an absolute gem and was super helpful. Always professional and going above and beyond. She and the team at West Coast took so much of the stress out of the move and helped us find the right sized units for our needs, with a helpful and positive attitude at all times. Thank you!
Response from Management (7/8/2025)
Thanks so much for these comments, Jamie! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Stacy
I rented a UHaul van for a quick Tuesday move and the experience was easy, inexpensive, and convenient. The office staff were super friendly- Brock walked me thru the check out process and made it a breeze, Erin was fantastic at drop off. Overall a great experience on move out day!
Response from Management (7/8/2025)
Thank you, Stacy -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing West Coast Self-Storage Carlsbad!

ronald
Excellent service, nice people, very fair about move out days and pro rate stays. Place is clean and well maintained
Response from Management (6/30/2025)
Thank you, Ronald. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Klariza
Erin is kind & super helpful with anything you need. She manages her facility well and takes care of any problem. The facility is generally clean. My stuff is pretty secure here.
Response from Management (6/28/2025)
Hi Klariza, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

CURT
Outstanding facility. Clean and easy, secure access. Super staff.
Response from Management (6/19/2025)
Thank you, Curt ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Carlsbad with your storage items!

Waled
Very clean
Response from Management (5/24/2025)
Thank you, Waled! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Carlsbad!

Ani
Response from Management (5/19/2025)
Hi, Ani. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Lona
Response from Management (5/14/2025)
Hi, Lona. Your feedback is highly appreciated. Thank you so much for the review!

Bobby's
The lady host was very friendly and helpful with the flow of things. She rented out a uhaul because my friend found two big dressers he bought but didn't fit in his truck. The lady was very kind and after the paperwork was done, we picked up our dressers were very happy.
Response from Management (5/9/2025)
Thanks, Landon's! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing West Coast Self-Storage Carlsbad!

Jay
Very friendly and efficient service. Clean and secure facility.
Response from Management (4/29/2025)
Thanks so much for these comments, Jay! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Roberta
Erin is the best! Available, kind and helpful! Had a great experience all the way!
Response from Management (4/12/2025)
We love hearing this, Roberta! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Carlsbad!

Rickie
I've used a few different storage facilities throughout my life, and West Coast Storage has by far been the cleanest and friendliest! The manager Erin was so helpful, it just made my move a breeze! I can relax now after a stressful move knowing my stuff is safe there!
Response from Management (3/22/2025)
Thank you, Rickie. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Mike
Response from Management (3/1/2025)
Hi, Mike. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Alan
Honestly one of the best service experiences I've had with any company in recent memory. I rented a premium 10x10 unit from out-of-state, and had inventory delivered directly to it (not an on-menu service).There were a bunch of moving pieces involved, and Erin & Brock went out of their way to support me in coordinating with myself, the freight company, and my hired help on the ground. Their communication, patience, and support were first class all the way through. I felt cared for like family (even better, at times!).I'm incredibly grateful. Thank you, Erin & Brock!!
Response from Management (2/27/2025)
Hi Alan, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Wendy
Erin was awesome to work with. She was knowledgeable ,professional and thorough! A pleasure to work with. The facility was clean and brand new!
Response from Management (2/17/2025)
Thank you, Wendy ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Carlsbad with your storage items!

Wendy
Erin was awesome! Helpful, knowledgeable and professional. Made the process easy and fun. Facility is super clean and organized.
Response from Management (2/17/2025)
Thank you, Wendy ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Carlsbad with your storage items!

Isabel
Amazing storage company! Erin was so informative and friendly! The place itself is very clean and climate controlled which is great!
Response from Management (1/27/2025)
Thank you, Isabel! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Carlsbad!

Melanie
Very clean and safe storage facility. Lighting is great. Our helper, Erin, is fantastic!!
Response from Management (1/26/2025)
Melanie, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Carlsbad! Please let us know if we can do anything else to make your stay with us a great one!

Tara
Rented a storage unit online but ended up needing help once at the facility. Erin was amazing, she helped get everything straightened out then gave us a full tour of the property and explained what we needed to know to access the gate and facility after hours. Very thorough and friendly. Storage unit is easy to access, clean and safe. Overall very happy with West Coast Self Stirage.
Response from Management (1/14/2025)
Thanks so much for these comments, Tara! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Lee
Response from Management (1/6/2025)
Hi, Lee. We appreciate the rating, and are glad we could provide you with a positive experience!

Brock
Great facility thats easy to visit. Staff was very helpful as well and made getting a storage as easy as possible. Highly recommended.
Response from Management (12/30/2024)
We love hearing this, Brock! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Carlsbad!

Roger
Best service & value ever ! Much more client orientated, personal & reasonable to the customer than the major national vendor !
Response from Management (12/25/2024)
Thank you, Roger. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Xiaoyan
Response from Management (10/26/2024)
Hi, Xiaoyan. Thank you so much for rating your experience with us so highly!

Veronica
Great experience renting with them. Better than previous storage facilities.
Response from Management (10/18/2024)
Thank you, Veronica, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing West Coast Self-Storage Carlsbad!

Jose
It was a pretty quick and easy rental. The guy who helped me was very friendly and extremely helpful! Very clean property, inside, and out. Very affordable storage units, and different sizes available. Great experience here!
Response from Management (9/13/2024)
Thank you, Jose! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Carlsbad!

Issara
Response from Management (8/17/2024)
Hi, Issara. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

roger
Looked up Storage(MS-Edge) and this was the closest place to me. Turns out they had a 2 month 1/2 price sale. When Nick was processing my purchase I asked if I could get 1/2 off the prorated price for the rest of August as well as 1/2 off for September and October He said "Yes I can do that." So, I got 1/2 off for 2 2/3 months (ie almost 3 months). Further Review>> Climate Controlled: Opinion=Icy, 2 elevators = fast, Totally Clean, Motion Detectors turn on pretty bright lights upon approach.
Response from Management (8/11/2024)
Roger, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Carlsbad! Please let us know if we can do anything else to make your stay with us a great one!

Devin
Good honest prices and customer service was great, I would definitely recommend this site for personal self storage
Response from Management (7/8/2024)
Thank you, Devin! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage Carlsbad!

Willy
Guys at West Coast storage helped me out a bunch! I been having serious health issues and had to down size, the manager at WC storage helped me find another storage space on short notice and it literally helped to ease the anxiety I’ve had to deal with over the last year not being able to work!Being a single Dad with two kids is not easy!So great that some people and companies have empathy in today’s I / ME generation! Thank you guys SO much, my Kids and I really appreciate it!

JACQUELINE
Customer service was very good. Facility very clean. Easy access. They also provide carts to make moving your belongings easier
Response from Management (3/23/2024)
Thank you, Jacqueline! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Carlsbad!

Roberto
Response from Management (2/20/2024)
Hi, Roberto. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

marianne
Response from Management (2/16/2024)
Hi, Marianne. Thank you so much for rating your experience with us so highly!

Joe
The gentleman in the front office was super nice and extremely helpful! Great price on unit and nice, clean facility. Easy access and big elevators!!!
Response from Management (1/16/2024)
Hi Joe, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Bob
Response from Management (12/19/2023)
Hi, Bob. We appreciate the rating, and are glad we could provide you with a positive experience!

Olivier
Everything checks out
- Great location for me
- Very clean
- Great customer service on site

Freddie
Excellent service. Storage facility is always very clean! Very good value for the money.
Response from Management (11/30/2023)
We love hearing this, Freddie! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Carlsbad!

Erin
Nice, clean and climate controlled!
Response from Management (11/8/2023)
Thank you, Erin. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Micah
I had an amazing experience here renting a storage unit for the first time ! After calling many places that had such rude attitudes I came across West Coast Storage ! I was able to view the unit before renting and confirmed it was for me ! Caroline provided top tier customer service ! She made me feel so secure about this location ! 10/10 would recommend !!!
Response from Management (9/18/2023)
Thank you, Micah, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing West Coast Self-Storage Carlsbad!

Caroline
I was given permission to post from a customer so long we respect his privacy.
We are delighted with West Coast Self Storage. It's nice, clean, well-organized, and very secure facility. More important than that is that the staff is outstanding. Caroline has been extremely helpful from the beginning. She is knowledgeable, patient, kind, and skilled in guiding us through the rental process and helping us make the best decisions for our needs. We could not have asked for better customer service. Additionally, Caesar, the District Manager, has also been very helpful and kind, so we cannot say enough about the team at West Coast Self Storage, and we look forward to a long and productive relationship with them. J.H.
Response from Management (9/17/2023)
Thank you, Caroline! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing West Coast Self-Storage Carlsbad!

Dolores
Response from Management (9/16/2023)
Hi, Dolores. Thank you so much for rating your experience with us so highly!

Greg
I'm extremely impressed with this facility. Very clean and modern. The staff is extremely friendly and helpful. You will not find a better storage place. The price is very competitive as well.
Response from Management (9/11/2023)
Thanks so much for these comments, Greg! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Dodi
Caroline is AMAZING!! I showed up Sunday morning to pick up my U-Haul before the movers arrived to find out my truck was not reserved. She tried to find the size I needed at locations nearby for me to no avail. She had a smaller size available and had me out the door with it in record time. She saved the day for me with excellent customer service and kindness. I will definitely return in the future!!
Response from Management (8/31/2023)
We love hearing this, Dodi! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing West Coast Self-Storage Carlsbad!

Erick
Clean. well lite. Secure
Response from Management (8/26/2023)
Thank you, Erick. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Marc
Excellent service spotless secure air conditioned I lost my keys and the in-house service changed my lock no problem if your looking for storage and you have things that are important to you this is the place you will feel safe here
Response from Management (6/2/2023)
Thank you, Marc. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Laurie
Most helpful and kind especially when I switched units to a larger on in less than 24 hours. Service top notch‼️
Response from Management (2/21/2023)
Thank you, Laurie! We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Amy
Love this place, friendly people and great service.
Response from Management (11/22/2022)
We appreciate you sharing your experience with others, Amy! Thank you so much for your business!

Jonathan
You guys have been my hero in storage. Valentino went above and beyond service to really accommodate my storage requirements. My move has been the single worst experience of my life due to various circumstances beyond my control but the people at west coast storage have really helped to ensure my needs were met and even further. A++++ service, pricing, access... best storage facility ever!

Cristal
Valentino was a great help with setting me up with my new storage unit. Great service and cleanliness!
Response from Management (11/22/2022)
We love reading this, Cristal! Our goal is to be the best in the area in terms of product and service, so we're pleased you felt this way. Thanks for choosing West Coast Self-Storage!

Susan
Great experience- agent was helpful and friendly, very quickly getting my unit set up for use.
Response from Management (11/22/2022)
Thank you very much, Susan. Glad we could get you the storage you needed without the hassle.

Silvia
Response from Management (10/23/2022)
Thank you, Silvia! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage!

Lindsey
Great customer service, well secured, clean and bathrooms on every floor :)
Response from Management (10/23/2022)
Thank you, Lindsey! We work hard to keep our facility looking great and we're glad you're happy storing with us

Macias
Response from Management (10/23/2022)
Thanks for taking the time to leave us a rating, Macias!

russell
The staffs and facility at west coast self storage Carlsbad are top notch. The storage is clean n well maintained and humidity control is well kept. Staffs there are super helpful on moving in n anything I needed help on.

Lonnie
Great location with a variety of sizes-walk throughs incl. A very clean secure Climate Controlled storage facility with restrooms!
The staff really cares and will give you the best options with the best prices!

Kate
Sarah helped me secure a storage space. She was super helpful from start to finish. I liked her professional demeanor

Gaby
Valentino was super helpful and knowledgeable. Would definitely recommend!

Brad
The best storage facility I have ever rented. The staff is friendly and amazing, the storage is clean and temp controlled and it is so wonderful to have had my possessions in such a safe environment. The only downside is they have spoiled me and raised the expectation for my next rental in Utah - I just don’t know how it could be any better.Brad Rogers.

Shelby

Julie
Absolutely smooth and pleasant experience! I did everything online and just showed up! I checked in at the office because I needed to buy a lock. Valentino was amazingly helpful. He showed me where the unit was in the building, how everything works with the codes and elevators, and even showed me how to install the lock on my unit. He was amazing. Very patient and kind. The facility is clean and temperature controlled. I would absolutely recommend Valentino and West Coast self storage to anyone needing a rental unit.
Response from Management (9/22/2022)
Thank you, Julie, for your feedback! It's our pleasure to serve you and we're so glad that you decided to store your belongings with us!

Mark
Nice, clean and secure facility.
Valentino & the Manager on site did a great job providing reasonably priced storage options! 10/10 would def rec
Response from Management (8/23/2022)
Thank you, Mark! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage!

Olga
It is a very good storage,nice people and very comfortable place to keep your things.
Response from Management (4/23/2021)
Thank you for your five-star review, Olga! We appreciate your business!

Aaliyah
My boyfriend has had a storage unit here for a long time and suggested I get one here — Valentino was super kind and accommodating! I’m very happy with my choice! THANK YOU SO MUCH! 🙏🏽
Response from Management (8/23/2022)
Thank you, Aaliyah, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing West Coast Self-Storage!

Paul
Great facility, clean, air conditioning and very responsive staff.
Response from Management (8/23/2022)
This is excellent to hear, Paul! Thank you so much for the feedback and the business!

Ishan
Nice, clean and well maintained storage place. Elevator access to higher floors. Temperature controlled. Very helpful staff.
Good deals on monthly rates on their website.
Response from Management (8/23/2022)
Thank you for letting us know how we did, Ishan!

Brenda
very easy process to get setup. customer service was beyond! location is great and prices are perfectly in budget
Response from Management (7/23/2022)
Thank you, Brenda! That's our goal: to make the process of renting storage easy and quick. We appreciate your business!

Nicolle
Just got a 10x20 unit today. The manager I've been looking all over north county area for a reasonably priced unit, however, after reading reviews I've decided it's worth the effort to pay a couple hundred extra for a place with better security and safety. I haven't heard of break INS or thefts here. I read a lot of reviews locally and all the oside vista and San Marcos Escondido areas basically where the cheapest deals are for larger units and drive up had all poor reviews. I felt so sad for all those people who had to file police reports and had so much stolen. It's of course not a guarantee, but, its worth having to cart in my stuff instead of driving up if it's safer. I obviously won't put valuables in the unit, but even if someone else has to I believe your safe here.On a high note, the manager was gracious enough to walk me to several units showing me locations and sizes and I'm very grateful. Especially because it was hot.So far everything's been smooth,the sign up process took 10 minutes no security deposits and I did autopay so it's simple!I will update the review in 2 months. I hope they don't decide to randomly hike the price up. Fingers crossed, And good luck on your storage hunt!I'm so relieved I just nailed it !
Response from Management (7/23/2022)
Thank you, Nicolle! This feedback is awesome! We are so pleased you chose us for your storage needs. Please let us know if there's anything else we can do to make your stay with us a great one!

Michell
Valentino was very polite and knowledgeable
Response from Management (7/23/2022)
Thank you for the kind words, Mitch! We appreciate you taking the time to let us know how we did and for choosing West Coast Self-Storage!

Juan
Highly recommend this place! It’s safe and very clean. Valentino was very helpful and really nice! He definitely goes out of his way to help. Wouldn’t go anywhere else.
Response from Management (6/23/2022)
Wonderful to hear that you had a great experience with us, Juan! We're glad you like the service. We really appreciate you choosing us for your storage needs!

Jillian
Rented a storage unit here for a few months. Reasonably priced, and very easy and straightforward process. No complaints
Response from Management (6/23/2022)
Thank you, Jillian! This means a great deal to us to hear your comments. We appreciate your business and are glad to have you storing with us!

Jennifer
Response from Management (6/23/2022)
Thank you, Jennifer! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage!

Heidy
I rate this place 5 stars!!! It was the easiest most simplest move in. The place was clean and the manager Valentino was very helpful and assisted us and even checked up on us. Thank you sir!
Response from Management (6/23/2022)
Thank you, Alyssa! This is great to hear. We try to make it simple to rent a storage unit, so we're glad you thought the process was easy. We appreciate your business!

Erika
The front desk was helpful.
Great customer service. We ended up needed a larger unit. The front desk accommodated is and the price was good.

Matt
Excellent customer service, Valentino is always in a good mood and helpful. Great staff. Clean location. Highly recommend~
Response from Management (5/24/2022)
Matt, thank you so much for these comments. We're happy to have been able to serve you! Thanks for choosing West Coast!

John
Response from Management (5/24/2022)
Thank you, John! This means a lot to us!

Janette
Highly recommended! Great location, safe, secured facility, well managed and very clean. I worked with Valentino to obtain my storage unit and he was very friendly and professional.
Response from Management (5/24/2022)
Thank you, Janette! We're glad to hear that you had a great experience with us. We very much appreciate that you chose West Coast Self-Storage for your storage needs!

Denise
Great location very clean very safe. Staff is personable and always works with you. Definitely not your average storage locker.
Response from Management (5/24/2022)
Thank you so much, Denise! We're glad you're happy storing with us and that our facility exceeded your expectations 👍

James

Myparty
My name is Roberto Medina and I’m a recent new customer and I highly recommend this establishment service is impeccable Valentino is a very helpful and informative asset to this business he will definitely go out of his way to resolve any issue thank you and god bless
Response from Management (5/24/2022)
Thank you for the kind comments and recommendation to others, Roberto!

Angel

Amanda
Response from Management (5/24/2022)
Thank you, Amanda! We love looking up and seeing stars. We appreciate you choosing West Coast Self-Storage!

Huerta
Thank you Valentino you we’re so knowledgeable, very informative, and had great customer service in helping my son get situated yesterday, we truly appreciate it.
Response from Management (5/24/2022)
Thank you, Kimberly! We're happy to help and certainly appreciate that you chose West Coast Self-Storage for your son's storage needs!

T
I appreciate Valentino he made me feel very welcome, answered all of my questions, and was verry professional!
Response from Management (5/24/2022)
Thank you, Tommy, for your feedback. Service is our top priority, so we're pleased that you felt taken care of. Thanks again!

Cynthia
Beautifully clean storage facility. Very helpful staff (thank you Valentino) and great rates. Check it out.....
Response from Management (4/23/2022)
Thank for sharing your experience, Cynthia! We appreciate you choosing West Coast Self-Storage 👍