
Stephen
Great experience. Kelli was very friendly and helpful and helped me select the right unit for me. The facility is new, clean and well maintained.
Response from Management (1/14/2026)
Thank you, Stephen -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing West Coast Self-Storage Palm Springs!

CBAS
Kelli was very helpful and welcoming. She made the registration process go super smoothly and made sure all questions and concerns were addressed. The facility is clean and you can tell the climate control works well. Glad this location opened up!! Our belongings will be safe and secure!
Response from Management (1/11/2026)
Thank you, Cbas. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Thom
Response from Management (1/7/2026)
Hi, Thom. We appreciate the rating, and are glad we could provide you with a positive experience!

Josh
The staff/employees are extremely friendly, kind, curtitous, and professional.
Response from Management (1/6/2026)
Hi Josh, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Bob
Response from Management (1/4/2026)
Hi, Bob. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Peter
Kelli was above and beyond one, helpful and informative. Made the whole process painless and effortless.
Response from Management (12/31/2025)
Thank you, Peter! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Palm Springs!

Richard
From my 1st time visiting this facility, Kelli was so friendly and helpful. She took the time necessary to answer all of my questions. She took the time to explain to me about the facility and it's amenities. Great Job Kelli. We are so glad knowing our 5th wheel is stored at this facility. We will definetly reccommend this facility to all of our family and friends.
Response from Management (12/30/2025)
Richard, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Palm Springs! Please let us know if we can do anything else to make your stay with us a great one!

JoAnn
The move in was easy and the staff is experienced.
Response from Management (12/14/2025)
Thank you, Joann ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Palm Springs with your storage items!

Laurel
Response from Management (12/3/2025)
Hi, Laurel. Thank you so much for rating your experience with us so highly!

Bill
I was treated with kindness and great service. Kelli Griffin expertly guided me through the locker rental process. The storage facility is spotless and secure.
Response from Management (12/3/2025)
Thank you, Bill! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Palm Springs!

Sara
Tony was my office contact and setup unit adjustor and he is supremely charming and witty as well as helpful in adding personal input on move-ing tips. One suggestion I’d like to add is to place garbage bins throughout the storage facility's premise as we found ourselves in need of disposing papers and miscellaneous small items from the move drive. Overall pleasant experience. Will recommend it to others. 🤙🏼
Response from Management (12/1/2025)
Thank you, Sara! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Palm Springs!

Victor
Tony was excellent & fully understood what I needed
Response from Management (11/25/2025)
Victor, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Palm Springs! Please let us know if we can do anything else to make your stay with us a great one!

Joel
I cannot say enough about how FANTASTIC Kelli G is at West Coast Self Storage. She heard what we needed and then went above and beyond. Each time I came by, she was so welcoming and you can tell she truly cares about the people she is helping. Wonderful facility and incredibly grateful for all the help. THANK YOU!!!!
Response from Management (11/12/2025)
Thank you, Joel! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Palm Springs!

patricia
I went in to get a unit
Kelli was great
Answered all my questions I had
She was very knowledgeable
I appreciated her help
Response from Management (11/10/2025)
Thank you for sharing your experience, Patricia! We're so glad we could make you feel welcome and supported. We truly appreciate you choosing West Coast Self-Storage Palm Springs!

Maik
Kelli G at West Coast Storage in Palm Springs was THE BEST!! This was my first time renting a storage unit, and Kelli helped me select the best option for my needs and situation. She worked with me to find the best affordable deal, and was overly accommodating in making sure I got exactly what was best for me. The facility is brand new, temp controlled, spotless and easily accessible. Lots of carts and dollies to help transport things in and out, and a huge covered portico to accommodate a large moving truck. I couldn’t have asked for a better experience!! If you need storage in the Palm Springs area, go see Kelli or Tony for the best and friendliest experience!
- Charles V
Response from Management (11/7/2025)
Thanks, Maik! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing West Coast Self-Storage Palm Springs!

David
We had previously stopped by to look at a storage unit and had great assistance. Today, we were finally ready to move forward and had the pleasure to work with Kelli. She was very helpful, thorough and knowledgeable. We greatly appreciate her recommendations and input into which unit to get and its location. Everything was transparent and upfront.Great start to this process. Having rented in several places in the valley, I can say this has been the most professional experience to date.
Response from Management (10/26/2025)
Thanks so much for these comments, David! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

John
Great experience. Tony was the best at helping us select the best unit size for us at the best price. Lots of modern touches not found at other storage places like covered parking for loading and unloading, a timer to keep open the outside door when loading and unloading, and special locks for the storage doors that, we are told, are virtually pick proof.
Response from Management (10/26/2025)
Thank you, John -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing West Coast Self-Storage Palm Springs!

Tony
Kelly was very informative, friendly and professional. She was really great for our storage goals and always has been wonderful to work with!!
Response from Management (10/16/2025)
Thank you, Tony. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Robert
This place is the best! I cannot recommend enough. It is new and clean and centrally located. The best part about this place is Kelli Giffin. She is beyond incredible and West Coast Self Storage is so lucky to have her! She deserves 10 stars!
Response from Management (10/16/2025)
Hi Robert, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

melisa
We had the BEST experience at West Coast Storage!!! Tony and Kelly were very friendly and helpful. They both made our rental process smooth from beginning to end!! The facility is very clean and the air conditioned units are fabulous! Access to the gate and the unit were super easy. I highly recommend West Coast Storage for all your storage needs!!
Response from Management (10/16/2025)
Thank you, Melisa ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Palm Springs with your storage items!

Jon
Great experience. Both Kelly and Tony are very professional and truly concerned for your welfare. The facility is spotless and very well maintained.
Response from Management (10/8/2025)
Thank you, Jon! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Palm Springs!

Elvira
Kelly Giffin provided the best customer service, he was very nice and helpful . I recommend if your going to west coast storage look for him you will not be disappointed ! Highly recommended Exceptional job thank you…
Response from Management (10/2/2025)
Elvira, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Palm Springs! Please let us know if we can do anything else to make your stay with us a great one!

Alea
Brand new facility off of gene Autry with climate controlled units of all sizes for all your needs! Tony was an absolute delight and made the whole process fun and friendly! They have everything you need in house including carts by the entrances to make moving your things a breeze.
Response from Management (9/20/2025)
Thank you, Alea! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Palm Springs!

Gary
Polite helpful easy to talk to.
Response from Management (8/31/2025)
Thanks, Gary! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing West Coast Self-Storage Palm Springs!

Dr.
Great staff
Response from Management (8/31/2025)
Thank you for sharing your experience, Dr. Thomas! We're so glad we could make you feel welcome and supported. We truly appreciate you choosing West Coast Self-Storage Palm Springs!

Loretta
I can't say enough about the phenomenal customer service I received from Kelli G. at West Coast Self-Storage PS! From the start of our conversation about renting a storage unit, she was friendly, clear, and really worked with me on finding the perfect unit for a great price. It is not often you find someone who exceeds your expectations in terms of customer service, but she clearly did. To boot, the place is clean, well lit and so cool, in terms of climate control!Look her up if you are in need, you will not be disappointed.
Response from Management (8/28/2025)
Thanks so much for these comments, Loretta! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Jacqueline
This wonderful facility made me feel special the moment I walked in.Kelli, the manager , she is very friendly, and professional. West Coast storage is the facility I chose after looking at so many others. Thank you West Coast, I'm glad and I'm confident to be your customer.Thank u ever so much.
Response from Management (8/25/2025)
Thank you, Jacqueline -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing West Coast Self-Storage Palm Springs!

Brian
Kelli Giffin was fantastic from start to finish and made getting the unit I needed so easy.
Response from Management (8/22/2025)
Thank you, Brian. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

David
Tony and Kelli were so professional, helpful, personable and friendly. They knew their site and available units that would work for me, and made sure I received the best promotions that were available for move in. When I went to see the units and talk about my stored items and the type of care and the space necessary for storing them, they set me up with the perfect unit size I needed… which ended up being more affordable than the one I thought I needed! They’re a great team, and I’m relieved to know I can turn to them if I have questions or my needs change in the future.
Thanks Tony and Kelli!
Response from Management (8/21/2025)
Hi David, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Dirk
Just opened in Palm Springs. The staff there is extremely helpful and friendly. I worked with Kelly and she is amazing. Brand new facility , secure and very clean. Just moved stuff into our unit on Saturday.
Response from Management (8/19/2025)
Thank you, Dirk ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Palm Springs with your storage items!

One
What a great addition to Palm Springs, " now we all have more closets space.' Tony's a smooth operator with a smile. I appreciate their whole team !
Response from Management (8/17/2025)
Thank you, One! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Palm Springs!

JOHN
The place is spotless, convenient, and well priced. However, its biggest asset is the facilities manager, Kelli G! We have had an awful time (break in, theft, damage, non-communication) at our other storage facility (Extra Space Storage- do NOT use them if you value your belongings!) and when I came to West Coast Self-Storage, Kelli not only greeted me with the highest standards of professionalism, she was phenomenally KIND and helpful during an incredibly difficult and stressful time for me.
I would give her 500 stars if that were possible here!
Response from Management (8/11/2025)
John, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Palm Springs! Please let us know if we can do anything else to make your stay with us a great one!

Wray
Great Customer Service. Very engaging staff, friendly and kind, took the time to find out our needs.
Response from Management (8/10/2025)
Thank you, Wray! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Palm Springs!

Achilles
Kelly was very helpful and I the facility is just perfect 👌
Response from Management (8/4/2025)
Thank you for sharing your experience, Achilles! We're so glad we could make you feel welcome and supported. We truly appreciate you choosing West Coast Self-Storage Palm Springs!

Deborah
Kelli Giffin the west coast storage manager exceeded my expectations. Her customer service was exemplary. She informed me of every detail for renting a storage unit. I look forward to renting from the new west coast storage Palm Springs facility.
Response from Management (7/28/2025)
Thanks, Deborah! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing West Coast Self-Storage Palm Springs!

Trevor
The onsite manager, Kelli, was absolutely wonderful. Extremely knowledgeable and helpful and made me feel right at home. The place is very clean, safe, and well kept. HIGHLY recommend getting a unit here if you’re in the market.
Response from Management (7/23/2025)
Thanks so much for these comments, Trevor! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Aldo
I have been very happy with west coast self storage. They made the entire process very easy. Kelli and tony, the manager and assistant manager have been extremely helpful, very welcoming and beyond friendly. I would recommend this facility solely based on the service they have provided and the facility is very nice as well. 10/10 highly recommend!
Response from Management (7/22/2025)
Thank you, Aldo -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing West Coast Self-Storage Palm Springs!

Michael
Kelli was amazing in processing our unit. So wonderful and a joy to chat with.
Response from Management (7/18/2025)
Thank you, Michael. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

CJ
Amazing professional.
A great asset for your company.
Response from Management (7/16/2025)
Hi Cj, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

ESPINOZA
They were fabulously nice & very professional
Response from Management (7/11/2025)
Thank you, Espinoza ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Palm Springs with your storage items!

MrJscool30
John-
Mike and Kelly were so helpful and straight forward with the whole process. The place is so clean and new so I had to give it a shot, simple process and even were given a good rate plus the discount for the first 2 months. Get in while you can honestly.
Response from Management (7/5/2025)
Thank you, Mrjscool30! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Palm Springs!

Diego
Kelli Griffin is amazing! First time that I need to rent an space and she help me to find the right spot for my Food Truck!
Response from Management (6/26/2025)
Diego, thank you for your feedback to let others know of your experience with us. We appreciate you choosing West Coast Self-Storage Palm Springs! Please let us know if we can do anything else to make your stay with us a great one!

Samantha
Came across this self storage place , Kelli Griffin was such a great person ! She helped me out and this was my first time even getting a storage and she helped me out to meet my needs . Such a delightful person and storage is awesome amazing space and thanks 🙏 ☺️
Response from Management (6/19/2025)
Thank you, Samantha! Your five-star rating means we must be doing something right! We appreciate you choosing West Coast Self-Storage Palm Springs!

Irenio
Response from Management (6/10/2025)
Hi, Irenio. Thank you so much for rating your experience with us so highly!

todd
Kelli Griffin was very helpful showing me the different sizes of AC storage unit. I did find a size that worked for me. Very none pressure which was for me at this time was very important. Kelli did cover all the points of West Coast Storage. Can't say enough. Thank you KelliTodd.
Response from Management (5/31/2025)
Thanks, Todd! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing West Coast Self-Storage Palm Springs!

Jules
Secure facility with very friendly staff and expedited service. Great experience overall.
Response from Management (5/30/2025)
Thanks so much for these comments, Jules! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

John
From the very first time I made contact with Mrs Kelli Griffin I just knew that we were going to be renting a storage unit from West Coast self storage her dedication to what particular parts of the job that she is doing so much love and everything she do kudos to her . And may she continue to rent many many more storage units far west coast self storage good luck . The Clovis Family .
Response from Management (5/29/2025)
Thank you, John -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing West Coast Self-Storage Palm Springs!

michael
Nice and clean facility. Kelli was very helpful
Response from Management (5/27/2025)
Thank you, Michael. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Charlotte
Tess was great
Response from Management (5/26/2025)
Hi Charlotte, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Charlotte
Tess was great
Response from Management (5/26/2025)
Hi Faye, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

larry
very easy to work with and helpful. so nice and new and clean storage facility and easy to access to get to our space. would recommend!
Response from Management (5/23/2025)
Thank you, Larry ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Palm Springs with your storage items!

Lawrence
Friendly, helpful staff. Beautiful, modern, clean facility with ample dollies and good climate control.
Response from Management (5/16/2025)
Thank you, Lawrence ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust West Coast Self-Storage Palm Springs with your storage items!

Tom
Tony was great! He showed me all of my options and got me set up in no time. The place is spotless, and the space around the building gives you a lot of room for maneuvering large vehicles.
Response from Management (5/13/2025)
Thank you, Tom! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing West Coast Self-Storage Palm Springs!

Kim
Kelly and Tony are fabulous to work with at this very nice new storage business.
Response from Management (5/14/2025)
We greatly appreciate your positive feedback about Kelly and Tony at our new location in Palm Springs. Thank you for taking the time to share your experience!