
Nathaniel
Marcus is the best. Amazing customer service. I had my unit in seconds. I recommend him for all of your needs.
Response from Management (1/4/2026)
Thanks, Nathaniel! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing Nova Storage!

Guadalupe
Marcus was great and has great customer service
Response from Management (1/3/2026)
Thanks so much for these comments, Guadalupe! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

ruben
Marcus was a great help, got us everything we needed in a timely manner 100% would recommend
Response from Management (1/3/2026)
Thank you, Ruben -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing Nova Storage!

Bernardo
Purchased a unit, space is amazing
Response from Management (12/20/2025)
Thank you, Bernardo. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Steven
Marcus made it very easy and a great experience!!!
Response from Management (12/20/2025)
Hi Steven, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Miroslava
They have good prices but not worth it with the employees they are very rude, never wanna help as if they were doing you a favor. And also the office is always close and its a lie they close at 6 from 5 and on they stop helping and have their doors closed!!!! 🙄 😒
Response from Management (12/10/2025)
We apologize if this has been your experience. Thank you for your feedback. Our District Manager will contact you to discuss this further.

Stacey
John gave me a tour of facility and offered a discount. Great customer service. Clean facility
Response from Management (10/18/2025)
Thank you, Stacey. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

MaKenzie
Had a horrible experience opening my unit at Extra Space today and John at Nova saved the day. We were broken into and robbed and had to search for a new unit asap since extra Space couldn’t do much for us. John at Nova hooked us up and helped us get into a unit immediately! Gave us a great deal! Super happy and it’s the first day!
Response from Management (10/10/2025)
Hi Makenzie, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Jessica
I Had a great experience. John was very helpful and provide excellent customer service. He gave me a good deal, very pleased with my visit.
Response from Management (9/20/2025)
Thank you, Jessica ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust Nova Storage with your storage items!

Daisy
Best place to get a storage unit, John at the front desk gave me great discounts on the storage I definitely recommend this place it’s clean and quiet. John was very helpful.
Response from Management (9/13/2025)
Thank you, Daisy! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing Nova Storage!

Paul
John helped me find a good unit. Very helpful great customer service!
Response from Management (9/5/2025)
Paul, thank you for your feedback to let others know of your experience with us. We appreciate you choosing Nova Storage! Please let us know if we can do anything else to make your stay with us a great one!

Ms.
Response from Management (6/27/2025)
Hi, Ms. Sedinam. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Matt
Josh was very friendly. Had a good experience.
Response from Management (5/27/2025)
Hi Matt, we are so happy to hear about your positive experience with Josh. Thank you for highlighting his friendly service and for snapping a nice picture while you were here : )

Terri
John helped me find and open unit very helpful
Response from Management (11/17/2025)
Thank you for highlighting John's helpfulness in finding and opening your unit. We appreciate your positive feedback.

Jose
Ana gracias por tu ayuda súper amable y fácil 👍👍👍
Response from Management (11/17/2025)
Nos alegra saber que Ana le brindó un servicio tan útil y amable. ¡Gracias por elegir Nova Storage!

Leslie
Response from Management (11/17/2025)
We are thrilled to hear about your positive experience with Nova Storage. Thank you for choosing us!

Oscar
John helped me today finding a space and was really kind and helpful.
Response from Management (11/17/2025)
We are excited to hear John provided kind and helpful service finding your space, Oscar!

Aristotle
John very helpful 💯💯💯
Response from Management (11/17/2025)
We are thrilled to hear John was very helpful! We appreciate your feedback about our team.

Liveyo
Best customer service I've experienced in a while, especially during a stressful time. Josh was great and made my 1st storage rental experience easy. Thank Josh ❤️
Response from Management (3/24/2025)
Liveyo,
We're really grateful and appreciate you taking the time to share your rating with us. Welcome to Nova!

Marci
This is the second unit my family has at Nova Storage. John was a great help!
Response from Management (2/20/2025)
Hi Marci! Thank you for your 5-star review! We are so happy you were helped with excellent service and welcome to the Nova family!

Mario
I buy one unit here Ana., was very helpful and professional, property is clean and very secure 🔐 thanks for everything 😀
Response from Management (2/20/2025)
Hi Mario! Thank you for your 5-star review! We are happy to hear that you enjoyed your move in process and welcome to Nova!

Karina
Great experience overall! The facility is very clean, secure, and easy to access. Josh was an awesome helper, he made the set up process very easy. Highly recommend!
Response from Management (2/10/2025)
Karina,
Thank you so much for your 5-star review. We are glad to hear Josh took care of your storage needs. Welcome to the Nova family!

Olga
Exelente servicio Ana nos ayudo con mucha paciencia y amabilidada.
Response from Management (2/9/2025)
Olga,
Gracias por sus amables palabras y la reseña de 5 estrellas. ¡Bienvenidos a la familia Nova!

AV
The whole process was easy and understandable. Josh was very informative and made sure I understood the steps to everything. The fact that he took the time to make sure, made it all better. You can tell he enjoys his work. If you need a storage space. This is your place. The place is really nice and CLEAN. They even have it decorated for valentines days.
Response from Management (2/10/2025)
AV,
We are pleased to hear your rental process with Josh was very informative. Thank you for your 5-star review. Welcome to the Nova family!

TV
Second time here, was helped out by Josh. For the price and location you can’t beat! Thank you so much much Josh!!
Response from Management (12/9/2024)
TV F,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Welcome to Nova!

sandii
Thank you Ana and Nova Storage for making my move so smooth
Response from Management (12/9/2024)
Sandii,
Thanks for sharing your rating with us and the community. Welcome to Nova!

MISSY
Thank Ana so much for your rental very fast and you explained everything
Response from Management (12/9/2024)
Lesley,
We're really grateful and appreciate you taking the time to share your rating with us. Welcome to Nova!

Love
Thank you Ana for your help and service 🙂 super helpful keep helping people
Response from Management (12/9/2024)
Love,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Welcome to Nova!

Jose
Staff was very helpful and instructional.
Response from Management (12/9/2024)
Jose,
We're really grateful and appreciate you taking the time to share your rating with us. Welcome to Nova!

Jorge
Nice and professional customer service. Receptionist Ana was very helpful
Response from Management (12/9/2024)
Jorge,
Jorge,
We're really grateful and appreciate you taking the time to share your rating with us. Welcome to Nova!

Sergio
Amazing prices and helpful workers. Ana was a great help. She answered any questions we had and was ready to handle any issue that might arise. 5/5 will definitely be recommending Nova storage.
Response from Management (12/9/2024)
Sergio,
We're really grateful and appreciate you taking the time to share your rating with us. Welcome to Nova!

Dusvany
Josh was very helpful for making the reservation and helping fill the paper work making this a very easy process!! Also very clean facility :)
Response from Management (12/9/2024)
Dusvany,
Thanks for sharing your rating with us and the community. We are happy to hear Josh met your storage needs. Welcome to Nova!

Carlos
Great staff, secure and clean storage w outside gate and locks on each unit. The sign up was quick and easy w Ana
Response from Management (12/9/2024)
Carlos,
Thanks for sharing your rating with us and the community. Welcome to Nova!

Meztli
It was great finding this storage place Ana help me. Ery friendly kind to help me and my mom tha k so much Ana we really appreciate you
Response from Management (12/9/2024)
Meztli,Thanks for sharing your rating with us and the community. Welcome to Nova!

Robert
Ana thank you for your help and service always ready to help anyone who walks into the office I seen it keep it up Ana 👍👍👍
Response from Management (12/9/2024)
Robert,
Thanks for sharing your rating with us and the community. Welcome to Nova!

Rigo
Thank you Ana for your service and friendliness always ready to help tenants out thank you again
Response from Management (12/9/2024)
Rigo,
We love decorating during holidays! So glad you captured this, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Welcome to Nova!

Alexander
I have been a tenant at this facility for a few years now and I am pleased with the customer service I receive. I recommend this place 100%
Response from Management (12/9/2024)
Alexander,
Thanks so much for taking the time to leave us a 5-star rating, we are happy to hear you have a been a tenant for a few years and are going strong– it’s much appreciated! Welcome to Nova!

Javeon
Nova storage is a very good option if your looking for a place store your belongings they have very good security measures to keep you stuff safe and on top of that. Ana was the best she helped me get a unit same day amazing I will for sure be referring them to anyone who had storage needs
Response from Management (12/9/2024)
Javeon,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Welcome to Nova!

Gloria
Thank Amanda for your help while doing a transfer 😃 keep it up and continue to smile
Response from Management (12/9/2024)
Gloria,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Welcome to Nova!

Kim
Thank you so much Ana for your great service very helpful 😀.
Response from Management (9/20/2024)
Thank you Kim!Ana is great and always patient with all our tenants.Welcome to the Nova Family!

David
NovaStorage has always provide great customer service. At the Gardena location, Ana Ochoa is the manager and provides outstanding service. The units are clean and well kept. I have been a customer for nearly 2 years.
Response from Management (9/13/2024)
Thank you David!We appreciate your trust and we are lucky to have Ana taking care of our tenants.Welcome to the Nova Family!

Cammie
Thank you Ana for your Help and Good Service the BEST I've seen in a long time keep up the great work 😀😀😀😀
Response from Management (9/11/2024)
Thank you Cammie!Ana does an outstanding job of taking care of our tenants.Welcome to the Nova Family!

Marilyn
I love this storage and I recommend it to everyone
Response from Management (8/31/2024)
Thank you Marilyn!We appreciate your trust and recommendation.Welcome to the Nova Family!

heims
Ana helped us with the storage process, she explained everything so well and simply. She was very kind and helpful throughout the whole process. Any question we had she had a well articulated and concise answer. I would really recommend, excellent customer service!
Response from Management (8/23/2024)
Thank you Heims!Ana is our outstanding property manager and offers a first class experience to all our tenants, we are lucky to have her on our team.Welcome to the Nova Family!

Ron
Ana was a pleasure to meet and to work with. Very nice 👌
Response from Management (8/21/2024)
Thank you Ron!Ana is our amazing property manager who’s attention to detail with all our tenants makes it a seamless rental process.Welcome to the Nova Family!

TheDHawkinsWay
Thank you Ana super fast and friendly service explained everything 💯💯💯
Response from Management (8/16/2024)
Thank you D!Ana is great at making sure our tenants have a seamless move in process.Welcome to the Nova Family!

Markoz
Very easy and service was amazing 👏 Ana was such a big help and made it so easy to rent a storage unit
Response from Management (8/14/2024)
Thank you Markoz!Ana is great at making the rental process as seamless as possible with her attention to detail and friendly attitude.Welcome to the Nova Family!

Scatty
Thank Ana super friendly and happy always ready to help at anytime 😊 I really appreciate you
Response from Management (8/2/2024)
Thank you Scatty!Ana is the consummate professional and is always happy to help with a friendly smile.Welcome to the Nova Family!

Domo
Ana was great she was very transparent and offered me many options and prices to choose from and made it very convenient and comfortable for me to get my belongs into my storage highly recommend this storage company ….. customer service is the best by far very open and optimistic for one’s finances and makes the process so comforting 🤞🏾
Response from Management (8/1/2024)
Thank you Domo!Ana is fantastic and making the rental process ass transparent and seamless as possible.Welcome to the Nova Family!

Bridgette
Thank you Ana for your fast service explain everything to me keep on going Girl you got this
Response from Management (7/29/2024)
Thank you Bridgette!Ana is our amazing property manager, she makes sure to take care of all our tenants as easily and quickly as possible.Welcome to the Nova Family!

Mary
Muchas gracias Ana por tu servicio y por darme la promocion es mucha ayuda gracias
Response from Management (7/27/2024)
Gracias Mary!Estamos a la orden, Bienvenida a la Familia Nova!

Tache
Best prices, Clean facilities and Ana is just the best made me feel like I was at home. So kind and polite. Best decision i made was grabbing a storage here.🥰☺️
Response from Management (7/27/2024)
Thank you Tache!Ana is the best and she is always ready to help with a smile and great attitude.
We are lucky to have her on our team.Welcome to the Nova Family!

Petra
Fui a buscar un lugar para guardar mis cosas y Ana me ayudó su servicio fue amable rápido y me explicó todo con detalles Gracias Ana espero que siempre sigas como eres y la compañía te este valorando porque no hay personas como tu hoy en día
Response from Management (7/19/2024)
Gracias Petra!Valoramos mucho a Ana porque ella siempre es bien atenta con nuestros inquilinos.Bienvenida a la familia Nova!

Roberto
Great service everytime. team is very polite and helpful have had my storage here for a little over a year and I have no complaints my stuff is safe and never had a bad experience.
Response from Management (7/17/2024)
Thank you Roberto!We pride ourselves on providing a Safe, Clean, Well-Lit and Secure facility.We appreciate your trust!

robert
Thanks Ana for your service always friendly and ready to help
Response from Management (7/17/2024)
Thank you Robert!Ana is our amazing property manager who’s always ready to assist with a smile.Welcome to the Nova Family!

Andre
Upon entering the premises to seek information about a storage unit, I was greeted by the exceptionally well-informed and proficient Ana. Her demeanor exuded professionalism, and her inquisitive nature only further heightened my confidence in her expertise. Notably, the affordability of the prices coupled with the convenience of local accessibility make this establishment highly commendable. With utmost conviction, I wholeheartedly endorse this particular location for all storage needs.
Response from Management (6/26/2024)
Thank you Andre!We are committed to providing a first class experience and Ana is our amazing property manager whose expertise ensures all customers are well informed to make the best decision for me their storage needs.We appreciate your trust and Welcome to the Nova Family!

Kenneth
Super Great 😃 service by Ana thank you so much for making this rental so fast and easy.
Response from Management (6/26/2024)
Thank you Kenneth!Ana is our rock star property manager and is wonderful at making the rental process as seamless possible.Welcome to the Nova Family!

Anabella
Muchas gracias Ana por tu ayuda muy amable 😊
Response from Management (6/21/2024)
Gracias Anabella!Ana es nuestra maravillosa gerente de propiedad, siempre atenta y disponible para todos los inquilinos.Bienvenida a la Familia Nova!

Doc
Ana thank your for you
Response from Management (6/10/2024)
Thank you Doc!We are lucky to have Ana on our team.Welcome to the Nova Family!

Omar
Excellent service. Anna is very kind and the facility is in great shape!
Response from Management (5/30/2024)
Thank you Omar!Ana is our top notch property manager who’s always assisting our tenants with excellent customer service and maintaining our facility in great condition.Welcome to the Nova Family!

Charles
Amazing 🤩 customer service by Ana you are the Best the company is very fortunate to have an employee who cares about the customers 😉
Response from Management (5/23/2024)
Thank you Charles!Ana is the best and we are lucky to have her in Gardena taking care of our tenants with such care and compassion.Welcome to the Nova Family!

Mika
Great customer service done by Ms. Ana.
Response from Management (5/13/2024)
Thank you Shamika!Ana is our rock star manager and we are lucky to have her on our team taking great care of our tenants.Welcome to the Nova Family!

Debra
I have excellent customer services she was so help to me l so greatful for her service today on February 8 2022 Monciln and Ann are great staff always help to cust
Response from Management (2/9/2022)
Hello Debra, thank you for your review! We value your feedback and are glad to have met your storage needs! Sam Arias - Sales & Marketing Manager
[email protected]
Alexander
Came in yesterday Ana helped my father and I she was friendly and had answers for everything we asked for thank you 😊 😊😊😊😊
Response from Management (5/6/2024)
Thank you Alexander!Ana is our amazing property manager, who is always attentive and helpful to all our tenants.Welcome to the Nova Family!

Tyler
Ana helped me in showed me around Great customer services 👍🏾
Response from Management (5/6/2024)
Thank you Tyler!Ana is outstanding with customer service and very detailed oriented.Welcome to the Nova Family!

Pablo
Muchas gracias Ana por tu buen servicio al cliente amable y cordial 😀😀
Response from Management (5/2/2024)
Muchas Gracias Pablo!Ana siempre es bien atenta con los inquilinos y se asegura que todo esta en orden.Welcome to the Nova Family!

Robyn
Nova storage has the best customer service that I’ve experienced in a long time it’s always clean and fresh when I come in …..Ana was amazing she helped me get a unit same day so far everyone here is amazing I will for sure be referring them to anyone who had storage needs
Response from Management (4/29/2024)
Thank you Robyn!Ana is our amazing property manager who’s outstanding at making sure all our tenants always receive the best customer service.Friendly reminder we have the best customer referral program in the industry. Any tenant that you refer to Nova you automatically receive a $50 credit to the filling months rent with unlimited redemption options.Welcome to the Nova Family!

Derrick
Thank you for your great service super easy the rental process
Response from Management (4/25/2024)
Thank you Derrick!We strive to make our rental process as seamless as possible while simultaneously providing a first class customer service experience.Welcome to the Nova Family!

Elizbeth
Excellent service provided by Ana thank you ☺️
Response from Management (4/11/2024)
Thank you Elizabeth!Ana is the best and we are lucky to have a Rock Star Manager taking care of our tenants in Gardena.Welcome to the Nova Family!

Mens
Great customer service friendly nice and very helpful showed us the different storage units in order to fulfill my needs
Ana was the person to help me
Response from Management (4/5/2024)
Thank you Plug!Ana is our amazing property manager who is outstanding with providing excellent customer service. She is patient and takes her time to make sure everyone’s needs are met.Welcome to the Nova Family!

Jenny
Ana is very friendly
Well customer service
And very punctual
Response from Management (3/28/2024)
Thank you Jenny, Ana is our rock star manager and we are lucky to have her taking care of our tenants with such care and attention.Welcome to the Nova Family!

Emeka
The service here is amazing. Ana took care of me very well.
Response from Management (3/27/2024)
Thank you Emeka!Ana is an outstanding manager and is amazing at taking care of our tenants.Welcome to the Nova Family!

Curtis
IM HAVING A GREAT CUSTOMER SERVICE PROVIDED BY ANA THANK YOU 😊
Response from Management (3/23/2024)
Thank you Curtis!Ana is an outstanding manager and we are lucky to have her providing great customer service to all our tenants.Welcome to the Nova Family!

Al0ndra
Efficient, Fast and easy to get a storage unit. I made a reservation online and Ana contacted me within a day to get the storage.
Response from Management (3/22/2024)
Thank you Alondra!Ana is amazing and is always on top of communicating with her tenants plus we strive to make every interaction as easy and efficient as possible.Welcome to the Nova Family!

Jumaane
Very great customer service! And the perks keep perking. Thanks yall
Response from Management (3/21/2024)
Thank you Jumaane!We are glad to know Ana’s outstanding customer service and our perks were able to accommodate your needs.Welcome to the Nova Family!

Madlyn
Ana was amazing! She explained all my options. I made the best choice for me!
I skipped out of there a happy camper.
Response from Management (3/21/2024)
Thank you Madlyn!We love to see our customers skip away a happy camper and Ana is the best at making sure our tenants do just that!Welcome to the Nova Family!

Eddieray
Facility is clean and staff are very professional. Anna is an asset too Nova Storage
Response from Management (3/13/2024)
Thank you Eddieray!You couldn’t have said it any better, Ana is a tremendous asset to Nova and we are lucky to have her on our team taking such great care of our facilities and tenants.Welcome to the Nova Family!

Alysia
My experience with Nova Storage has always been great. I have been at this facility for almost 10 years. Facility is always clean, and the staff is very courteous. I highly recommend it. Ask for Ana she's awesome!!!
Response from Management (3/8/2024)
Thank you Alysia!We appreciate your trust over the years and we are glad to know our high standards are always in good hands with Ana!

dulce
Ana was great at explaining and walking through the unit . Really pleased with the services provided
Response from Management (2/29/2024)
Thank you Dulce!We are lucky to have Ana on our team as she’s always willing to go above and beyond in taking care of our tenants.Welcome to the Nova Family!

Agent
Response from Management (2/14/2024)
Thank you Agent!Welcome to the Nova Family!

Alejandro
Thank you Ana amazing prices and super helpful service you are the help in customer care I really appreciate you will recommend you to my friends and family
Response from Management (2/8/2024)
Thank you Alejandro!We are thrilled to hear of your great experience with Ana’s customer service.Ana exemplifies our core values of providing a first class experience to all who walk in through our doors.Welcome to the Nova Family!

Victoria
Great customer service and affordable prices.
Response from Management (2/1/2024)
Thank you Victoria we pride ourselves on offering the best customer service as well as affordable prices.Welcome to the Nova Family!

Ahmir
Nova Storage is amazing. Best damn storage. Very secure, and very professional team. Ana is the best. Best there is. No better place to put you things
Response from Management (1/31/2024)
Thank you Ahmir!Ana is a rock star manager and does a great job of taking care of all our tenants.Welcome to the Nova Family!

Dezzy
I been with nova for 1 year and they were the best especially ANNA she is always helpful & so sweet to us tenants 🙌🏾 if I had to use storage again I will pick Nova StorageThe best hands down
Response from Management (1/31/2024)
Thank you Dezzy!We appreciate your trust in keep your belongings safe. Ana is always available with a helping hand to our tenants and we are lucky to have her on our team.Here’s to one year and counting!

Everyday
Great location. Came to look at storage units. Ana at the help desk was very helpful with all my question. Including pricing and availability and all the current promotions. She showed me a few different size units. I wanted a 5 × 10 but ended up going with a 5 x 15 thanks to her recommendation. Definitely staying here. The security features here are great. Pass code protection. Well lit areas, parking available.
Response from Management (1/31/2024)
Thank you Alex!Ana is a great advocate of our core values including providing outstanding customer service, a safe and clean facility as well as affordability.We appreciate your trust and welcome to the Nova Family!

Carlos
Gracias Ana por tu buen servicio fácil y amable los voy a recomendar
Response from Management (1/31/2024)
Muchas Gracias Carlos!Nos agrada saber que Ana le pudo ayudar con su mudanza, ella siempre es muy atenta con nuestros inquilinos.Bienvenido a La Familia Nova!

Fari
Anna amazing service
Response from Management (1/26/2024)
Thank you Fari!Ana is amazing and we are lucky to have her on our team.Welcome to the Nova Family!

chantel
Ana was so pleasant and patient with me. She explained the whole process of renting the storage and even updated me on the changes that have been made since I left. It was a pleasure to have her assist me.
Response from Management (12/28/2023)
Thank you Chantel!Ana is a rock star manager and is always ready and willing to help our tenants every step of the rental process.Welcome to the Nova Family!

juan
Buen servicio very helpful
Response from Management (12/27/2023)
Muchas Gracias Juan Carlos!Bienvenido a la Familia Nova!

Cheyanne
This place is amazing. Ana helped me out and she was so sweet. She answered all my questions and walked me through the whole process. Would definitely recommend
Response from Management (12/15/2023)
Thank you Cheyanne, Ana is one of our Rock Star managers committed to our core values of providing outstanding customer service.Welcome to the Nova Family!

Jamal
Great service
Response from Management (12/15/2023)
Thank you, Jamal, we are committed to providing a first-class experience for our all our tenants.Welcome to the Nova Family!

Ej
Best Customer Service ever!, Ana is a wonderful person with great attitude and great facility
Response from Management (12/12/2023)
Thank you EJ!!Ana is an amazing manager who is always willing to help our tenants.Welcome to the Nova Family!

Aasia
Karyna was very helpful and nice. She explained the whole process to me. This is my first time renting a storage unit and it was easy and smooth! Thank you girl!!! #she deserves a raise
Response from Management (12/2/2023)
Thank you Asia!!Karyna is a rock star and exemplifies our core values of providing outstanding customer service including ensuring everyone has a smooth transition into renting with us.Thank you again and welcome to the Nova Family!

Mayckol
Thank you Ana for the help, very respectful and polite.
Response from Management (12/2/2023)
Thank you Mayckol, Ana is a Rock Star manager and we are lucky to have her.Welcome to the Nova Family!

Efrain
Gracias Ana por tu ayuda el espacio está seguro limpio y hay camaras en todos lados servicio super rápido
Response from Management (12/1/2023)
Gracias Efraín!Nos alegramos saber que nuestros inquilinos están a paz sabiendo que sus pertenencias están seguras.Bienvenido a la Familia Nova!

Robert
Good business
Response from Management (11/29/2023)
Thank you Robert!

Paul
Excellent customer service. Clean, safe, and secure establishment 👍👍
Response from Management (11/28/2023)
Thank you Paul!Those are the 4 pillars of our organization; providing a safe, clean and well run facility for all to store their belongings securely.Welcome to the Nova Family!

Maria
Thank Ana so much 💓 for your fast and friendly service since my call with you you are a good help thank 😊 you
Response from Management (11/28/2023)
Thank you Maria, Ana is an outstanding manager and we are lucky to have her on the team taking care of our tenants.Welcome to the Nova Family!

G
I came to store my items and Ana has been very helpful thank you so much it means a lot I will recommend you guys to my friends and family
Response from Management (11/28/2023)
Thank you G!!Ana is one of our best team members, who always goes above and beyond to help our tenants.Friendly reminder: We have the best tenant referral program in the business, redeemable at any time and with no expiration date. $50 credit for every tenant you refer with no caps.Thanks again and Welcome to the Nova Family!

maria
Came in looking for a 5x10 storage unit and I was greeted and helped in a timely manner. I was able to get my storage unit in less than 30 mins!! The place is super clean and front lady is very detailed oriented explained everything from space available to prices and policies.
Response from Management (11/25/2023)
Thank you Maria!We are committed to providing a first class experience including outstanding customer service, as well as a clean and safe facility.Welcome to the Nova Family!