Get the West Coast Self-Storage App

The hub for managing your space.

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Download the new West Coast Self-Storage app today for access to great features and easy ways to manage your account.

Download the new West Coast Self-Storage app today for access to great features and easy ways to manage your account.

Hand holding a phone with the WCSS app on it

App Features

Manage Your Account

Easily manage your account preferences and update your personal information directly from your phone.

Pay Bills

Quickly update your payment information, view or download invoice history, and make payments with ease.

WCSS App

*Bluetooth gate access not available at all locations, see manager for details.

Open Gates & Doors

Forget about memorizing your gate code! It’s saved in the app for you. Or enjoy hands-free bluetooth gate access through the app.*

Customer Support

Get quick help by calling our Storage Experts through the app or checking our FAQ section.

Frequently Asked Questions

How do I access my account with the app?

From the home screen click on the “Get Started” button. Sign up using the same email address from your storage account, you’ll be sent a link to login and you’re in!

How do I open the gate and doors with the app?

For facilities with this feature enabled a button will be displayed in the app for the keypad. Press the button when in range of the keypad to open the gate and other access areas with keypads for entry. Bluetooth must be enabled on your device for this function. *This feature is not available at all locations, check with the facility manager for details.

How do I know if Bluetooth is enabled on my device?

On both iPhone and Android devices, swipe down from the top of the screen to access the settings menu. Locate the Bluetooth icon—if it’s highlighted, Bluetooth is enabled; if it’s not, Bluetooth is disabled. To turn it on, simply tap the icon, and it will become highlighted.

Can I make payments to my storage account?

Yes, just select the unit from the list and click on make a payment to enter your card details. You can also set up automatic payments by selecting the Auto payments option.

Can I access my account history?

Yes, you can view your account history and download past invoices should you ever need a receipt for any reason.

customer using West Coast Self Storage app

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West Coast Self-Storage is a self-storage property management, acquisition, and development company headquartered in Everett, Washington. The company currently has 160 managed and owned locations with 92 stores in Washington, 27 stores in Oregon, 33 stores in California, 4 stores in Nevada and 4 stores in Idaho comprised of approximately 88,845 units and over 11.5 million square feet of rentable storage space. Our properties offer affordable storage solutions of the highest quality including personal and business storage, wine storage as well as RV storage and boat storage. Our mission is to exceed our customers’ expectations, anticipate their needs and ensure their satisfaction with the highest quality storage products and services.
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